Payment and Pickup Details
1. Orders will be printed and prepped for Case Binding within 5 business days. You will be contacted within one business day with an invoice total for you to pay before books are bound. Your book(s) will not be set up for bind unless your invoice is fully PAID. Book Binding can take up to 8 weeks to complete. Note: Holiday and Campus closure days are not included and can extend your order past 8 weeks in some circumstances.
2. You will get an automatic order confirmation email. In addition we will be sending you an email once your order has been processed that will contain payment type information and a link for credit card payment.
There are 4 payment types...
Cash: Exact amount required
Check: Payable to Oakland University (Can be mailed if you prefer)
Credit Card: You will recieve a link once your order has processed
Campus Fund: This reqiures permission form your department of study
There are no refunds offered on this product.
You can mail a check payable to Oakland University. Be sure to put your invoice number on your check.
Our address:
Oakland University Printing Services
201 Meadow Brook Road
16, Police and Support Services Building
Rochester, MI 48309-4451
3. All in-person transactions, such as payment or pickup of completed books take place Monday - Friday 8:00 a.m - Noon & 12:30 p.m - 4:00 p.m. You or a representative can pay/pickup your books. Just be sure to tell our customer service representative who’s books you are paying/picking up.
4. When completed, you will be contacted for pickup. Books must be arranged to be picked up by you or a representative. Delivery or shipping of books is not offered unless you are paying with a campus fund account and approved by the funding department.
HOURS OF IN PERSON PAYMENT/PICKUP ARE
Weekdays: 8:00 a.m - Noon & 12:30 p.m - 4:00 p.m.
Printing Services is closed daily from Noon - 12:30 p.m.
Printing Services is not open weekends/holidays/campus closures