PET SITTING SERVICES
The Pet Sitter agrees to provide pet sitting services (hereinafter referred to as the "Services") as stated on the client intake form in a professional, diligent, and responsible way. All Services will be compliant with the regulations of the pet sitting industry.
PET OWNER RESPONSIBILITIES
The Pet Owner must provide information that is accurate to the best of their knowledge about their pet(s). This includes disclosing any changes in their pets' health and behavior or any modifications to contact details that may be required while the Services are carried out. If the pet(s) have any known behavioral issues or aggression triggers, the Pet Owner must disclose these details to the Pet Sitter.
The Pet Sitter has the right to refuse to provide the Services if the pet(s) have a contagious disease or display aggressive and dangerous behavior. The Pet Owner should ensure that there is a sufficient supply of pet necessities, including but not limited to pet food and medication (if applicable). These supplies should be sufficient for the entire duration of the Services. The Pet Owner should grant the Pet Sitter access to the property where the pet(s) are located. This includes providing any necessary access codes or keys throughout the service period. The Pet Owner is also responsible for communicating any known hazards or safety concerns present on the property to the Pet Sitter.
PAYMENT AND FEES
The Pet Owner agrees to pay the Pet Sitter the fees as outlined in the provided invoice for the Services. The payment for the Services is due on or before the first day of Services. If the payment is not made by the specified due date, a late payment fee of $10 may be charged. In the event of non-payment, the Pet Sitter reserves the Right to withhold or terminate services. The Pet Owner is responsible for any additional costs incurred while the Services are provided, including but not limited to veterinary expenses, transportation, special food or supplies, or other unforeseen expenses required for the well-being of the pet(s).
CANCELLATION AND TERMINATION
To cancel or alter services without incurring a cancellation fee, the Pet Owner is required to provide written notice at least 3 days prior to the planned commencement date. If a cancellation is made after this period, a cancellation fee of $25 may be imposed. The Pet Sitter reserves the right to cancel or terminate services at any time due to reasons that may include but are not limited to unsafe work conditions or aggressive pet behavior. Should the Pet Sitter cancel the Services, the Pet Owner will be notified promptly, and a proportionate refund of any pre-paid fees will be provided. In case of termination, the Pet Owner commits to making arrangements for the care of their pet(s). The Pet Sitter will ensure the secure return of any access items (e.g., keys, access codes).
EMERGENCIES
To the event of a pet medical emergency or illness during the service period, the Pet Sitter will make every reasonable effort to contact the Pet Owner immediately. The Pet Owner authorizes the Pet Sitter to seek emergency veterinary care for their pet necessary for the pet's health, safety, and well-being. The Pet Owner shall be responsible for all associated veterinary expenses. The Pet Owner will also provide information regarding any emergency protocols specific to the property (e.g. location of fire extinguishers and emergency exit.
CONFIDENTIALITY
The Pet Sitter should keep all of the Pet Owner's information (e.g. contact information, home access codes, security measures, etc.) strictly confidential and agrees not to disclose it to any third parties without the explicit written consent of the Pet Owner.
LIABILITY
The Pet Owner agrees to indemnify and hold harmless the Pet Sitter from any claims, abilities damages, or expenses (including legal fees resulting from the Services, except in cases of gross negligence or willful misconduct by the Pet Sitter).
ENTIRE AGREEMENT
This contract constitutes the entire agreement between the Pet Owner and the Pet Sitter regarding the Services and supersedes the prior discussions, understandings, representations, and agreements, both written and verbal.
FORCE MAJEURE
Neither party shall be held accountable for unforeseeable circumstances or events beyond their control, including acts of nature, government actions, war, epidemics, or other events hindering the contract's performance. The affected party must promptly notify the other party and make reasonable efforts to mitigate the event's effects.
SEVERABILITY
If any provision of this Agreement is found to be invalid, illegal, or unenforceable under applicable law, the invalidity, illegality, or unenforceability of such provision shall not affect the validity or enforceability of the remaining provisions of this Agreement. No modification, amendment, or alteration of this Agreement shall be binding unless it is made in writing and duly executed by both parties. By signing below, both parties acknowledge and agree to the terms and conditions stated in this Agreement.