KLC Rewards Program – Terms & Agreement
Welcome to the KLC Rewards Program. This program is designed to recognize and reward active clients for their continued engagement and collaboration throughout their time with KLC The Studio.
Please review the following terms carefully. Participation in the KLC Rewards Program indicates your agreement to all conditions outlined below.
1. Eligibility
The KLC Rewards Program is available exclusively to active clients of KLC The Studio.
Clients will begin accruing points upon entering into an active contract.
Points do not expire as long as the client remains under an active service agreement.
Upon the termination or expiration of a contract, all unused points and unredeemed rewards will be forfeited.
2. Earning Points
Points are awarded for specific actions that contribute to your engagement in the content process, including (but not limited to) submitting monthly reports, tagging KLC The Studio in public content, referring new clients, and renewing your contract.
A full list of point-eligible actions is maintained within your client portal. This list is subject to change. KLC The Studio will notify clients of any updates or modifications via email or the client portal.
Tag Guidelines: In order to qualify for points, tags must be relevant to your experience with KLC The Studio. Acceptable tags include:
Sharing results from our work together
Highlighting your content or strategy process
Crediting KLC The Studio in connection with a client win or content milestone
Ineligible Tags: Tags that are vague, unrelated to our work, or lack proper context will not be eligible for points.
Tag Contribution Policy
Clients can earn points per eligible tag, with a maximum of 10 tags per month.
Tags alone cannot be used to unlock any reward tier. Clients must earn additional points from other eligible actions—such as monthly reports, referrals, testimonials, renewals, or additional purchases—to qualify for rewards.
3. Redeeming Points
Points may be redeemed for one reward at a time once the minimum threshold is met.
Rewards are not combinable and must be redeemed separately.
Clients may redeem the same reward more than once if they accrue enough points again in the future.
To be eligible for redemption, the client must be under an active contract at the time of redemption.
Activation Deadline: All rewards must begin prior to the contract end date.
Example: If a contract ends on June 1, the reward must be activated or scheduled by no later than May 31.
Unredeemed or unactivated rewards are forfeited upon contract expiration.
4. “Skip the Line” Option
Clients who elect to pay in full for a 12-month term may select one reward of their choice immediately, regardless of current point balance.
This reward selection must be made during the first 30 days of the contract.
Clients will continue to accrue points throughout the year and may redeem additional rewards as earned.
5. Referral Policy
Clients who refer new clients to KLC The Studio will receive points upon the referred party signing a contract.
Referrals must be disclosed prior to the new client signing. Points cannot be retroactively applied to referrals not previously reported.
6. Program Modifications
KLC The Studio reserves the right to make changes to the Rewards Program, including point values, eligible actions, and reward options.
Any updates will be communicated via email or within the client portal.
Existing points and earned rewards will not be affected unless explicitly stated.
7. Agreement
By participating in the KLC Rewards Program, you acknowledge that:
You have read and understood the terms outlined above.
You agree to abide by all program conditions.