21.  IMPORTANT INFORMATION
            Shipping and Service Terms:
            Once your documents are shipped, either within the US or Internationally, Beaches Notary & Apostille Service is no longer responsible for those documents.  We will however provide you with a tracking number from the shipping carrier (UPS, FedEx, or DHL) so that you can monitor your shipment.  
            The time frame for international shipping is typically 3 to 5 days, but can take longer due to international customs delays which is beyond our control.
            Completed apostilled documents will be returned to you unless you request a different method in writing.  Alternate shipping outside the Contiguous U.S will result in additional costs to you.
            Unforseen Delays (Force Majeure)
            Beaches Notary & Apostille Service is not liable for delays or issues caused by events beyond our control.  This includes natural disasters, government delays, Government policy changes or errors, shipping carrier issues errors and delays, courier delays, or other unexpected events not caused by Beaches Notary and Apostille Service. This list is not exhaustive. If such a situation occurs, we will notify you as soon as possible and do our best to minimize the impact.  Please note that some solutions may result in additional costs to you.
            Payment Terms
            Full payment is required before the start of your service.
            Non-Hague Countries
            If the destination country of your document is NOT a member of the Hague Convention, your document will need additional legalization which will extend the processing time-frame as well as the cost.  
            Non-Florida documents 
            If your document is originally from a state other than Florida, the price and timeframe may be different from those mentioned above.  
            Document Integrity
            All completed apostilles must maintain their integrity once delivered to you (the client). The document must NOT be separated from the apostille certificate.  Neither the apostille certificate nor the attached document(s) can be laminated.  If the apostille certificate is separated from your document, or laminated, it will automatically be voided.
            Document Retrieval Service
            Document retrieval timeframe will vary depending on the government agency's processing time frame.  The cost of the service will also vary depending on the type of document needed.