VANL Feedback Survey

VANL Feedback Survey
Hello,

We are sending this survey to you as your organisation has recently received support from Voluntary Action North Lanarkshire (VANL). We invite you to share feedback on your experience of receiving support from us.

Please note, this survey can be completed anonymously. If you choose to give us your contact details, this will allow us to follow up with you about your feedback and/or provide more information on the support we offer.

We greatly appreciate you taking the time to complete this survey, as your feedback will help us to shape our services to best support you. This feedback will be used to inform ongoing improvements to our services, and we will share updates on our plans and progress with improvements.

If you have any queries, or would like to return a paper copy, please contact feedback@vanl.co.uk

Thank you.

Kind regards,

David Wood
Name (Optional)

First NameLast Name
Organisation Name (Optional)
Email (Optional)
example@example.com
Would you like VANL to contact you about your feedback?

YesNo
Would you like VANL to contact you with more information about the support we offer?

YesNo
What would you like more information on?
1. What support did you need from VANL?
2. Have you received support from VANL before?

YesNo
3. During the support you received from VANL, did you engage with any of the following? Please select all that apply.

Accessing funding (application and awards)Accessing volunteering opportunitiesComms supportCommunity Climate Action supportEvaluation supportFinance and accountancy supportGovernance guidanceHR supportICT guidanceIncome generation supportInformation requestNetworkingOperations support (e.g. insurance, premises)Organisational set upVolunteering guidanceOther
4. Would you like to recognise any VANL staff members for good service? Please name them below.
5. Did you receive any training from VANL?

YesNo
5.1 If yes, please tell us which training you received?
6. How satisfied are you with the support you received?

1

2

3

4

5

6

1 is Very unsatisfied , 6 is Very satifisied
6.1 Please explain your answer.
7. What could we do to improve the support you received?
8. How likely are you to ask for support from VANL again?

1

2

3

4

5

6

1 is Very unlikely, 6 is Very likely
8.1 How likely are you to recommend VANL's services to other organisations?

1

2

3

4

5

6

1 is Very unlikely, 6 is Very likely
8.2 Please explain your answer to help us shape our services.
9. We would love to hear about any other supports, services, topics or new areas of work you would like VANL to offer. Please give details below.
Should be Empty: