KAT Fare Payment Survey
Thank you for participating in our survey. We're interested in learning how passengers pay for bus fare and where they purchase their tickets. Your feedback will help us enhance the convenience and efficiency of our ticketing options, ensuring a better experience for everyone. The survey takes just a few minutes, and your responses will remain anonymous.
Where did you purchase your ticket for your most recent trip?
*
On the bus
Knoxville Station Customer Service
Through the Transit app
Ticket was provided by a social service agency or other organization
How did you pay for your most recent ticket?
*
Cash
Credit/ Debit card
Voucher from a Social Service agency or other organization
Ticket was provided by a social service agency or other organization
Would you be comfortable using a reloadable fare card to pay for your trip?
*
Yes
No
Do you have a checking or savings account?
*
Yes
No
Do you own a smartphone?
*
Yes
No
Do you use the Transit app?
*
Yes
No
What is your ethnicity?
*
Hispanic or Latino
Non-Hispanic White
Black or African American
Asian
Native American or Alaska Native
Native Hawaiian or Other Pacific Islander
Middle Eastern or North African
Prefer not to answer
Other
Submit
Should be Empty: