Cancellation Policy:
Please cancel your appointment at least 24 hours in advance to avoid a 50% cancellation fee. As all massage treatments are by appointment only, a major credit card or debit card is required to secure your reservation. You will only be charged upon receiving your service or if you fail to cancel within 24 hours or do not show up for your appointment. In such cases, if you fail to cancel within the 24 hour window you will be charged 50% of the amount of the service booked. If you cancel on the same morning as your appointment or do not show up, you will be charged 100% of the service scheduled.
You will receive a reminder/confirmation text 48 hours prior to your appointment.
Cash Payment Discount: You will receive a 4% discount when paying in cash. All services have a 7.25% state sales tax applied. An additional 4% processing fee is applied to credit or debit card purchases. To avoid this 4% fee, you may pay in cash.
Late Arrivals:
To fully enjoy all that your massage session has to offer, I encourage you to arrive at least 5 minutes prior to your treatment. This allows you time for using the restroom and getting settled in. As your treatment time is reserved exclusively for you, arriving late will shorten your experience. If sessions start late, you will be financially responsible for the original booking duration amount, regardless of duration given.
Spa Address: 47345 National Rd. W, St. Clairsville OH - the spa is located in the building that is further back with the pink and black sign that says Revival Salon and Spa.
Self-serve Blow Dry Station (Headspa Clients only):
Upon completion of your head spa service, your hair will be neatly wrapped in towel. A complimentary self-serve blow dry station is available for your use.
If you would like to elevate your spa experience, be sure to book a blow out with one of our wonderful Revival hair stylists at the salon in advance.
Hair Extensions:
At this time, I am unable to provide full head spa scalp cleansing services to clients with hair extensions. For clients with hair extensions, I can still perform the headspa treatment, there will just be greater emphasis on massage and relaxation rather than a deep scalp cleanse.
Ensuring a safe and respectful environment:
I prioritize creating a safe and comfortable space for all clients to enjoy their massage experience. I uphold a zero tolerance policy towards any form of inappropriate behavior.
I hold myself to the standard of maintaining a professional and therapeutic environment at all times. If a client engages in behavior that is disrespectful, offensive, or violates my code of conduct - they will kindly be asked to leave, with their session immediately terminated, without a refund.
Thank you for your understanding and cooperation in helping maintain a safe and welcoming space for all.