Cleaning Academy

1

Who will be filling this form?

First Name

Last Name

Your Phone Number

Your Email

2

When labeling the keys:* This field is required.

Use only half of the client's postcode.

Use the full address so you know better which key belongs where.

DO NOT put a name or postcode on the label. Contact your franchisee who will provide you with a 5 digit code that should be put on the tag!

3

Regular Cleaning Service can be used on:* This field is required.

Daily, Weekly and fortnightly

Weekly, fortnightly and Once every 3 months

Weekly only

4

For regular tiles in the kitchen, you can use:* This field is required.

Clean the tiles only using dish soap and water!

A degreaser if they are too dirty

Only special detergent for tiles and nothing else!

5

Any personal items should always be:* This field is required.

Cleaned carefully and returned to their original places

Clean with glass cleaner

DO NOT touch the client's personal belongings!

6

For the bathroom we use detergent:* This field is required.

Bleach on everything – tiles, water taps, shower cubicle and bathtub.

Window cleaner as it leaves surfaces shiny.

That removes limescale.

7

Always place the cables of the equipment:* This field is required.

Near the wall

Under the sofa/table

Doesn't matter where as long as it's not visible

8

You should always start the service with:* This field is required.

9

In the Kitchen, we clean the cupboards on which side?* This field is required.

On both sides each time!

Only on the inside

Only outside

10

In the bathroom, we pay special attention to:* This field is required.

The skirting boards

The inner side of the toilet plate's edge

Behind the toilet bowl

11

Do we clean the Oven* This field is required.

Yes, Always do a deep clean and scrape as much as possible.

Yes, but we only wipe the oven doors from the outside.No inside oven cleaning included in the Regular cleaning service.

Yes, We wipe the outside and if the client requested -the inside as well with an Oven cleaner or degreaser. That is not a deep professional clean, only a general clean (wipe) inside and out.

12

Cleaning must always start from:* This field is required.

From left going towards the right wall.

From the floor and carefully finishing with the ceiling.

The top of the room going towards the bottom.

13

Which one of the below you SHOULD NOT USE?* This field is required.

14

When doing Ironing, what is the normal quantity of items per hour?* This field is required.

6-8 long sleeve shirts

20 long sleeve shirts

4 long sleeve shirts

15 long sleeve shirts

15

Before polishing any surface, first you have to:* This field is required.

Dust the surface with a dry clean cloth

Spray the surface with wood polisher

Nothing, you can polish the surface right away

16

Regular cleaning includes:* This field is required.

Cooking

General dusting and hoovering of floors and upholstery/furniture

Taking care of children

Cleaning and polishing of all types of surfaces

Changing bed linen

Dish-washing

Cutting veggies

Bathroom cleaning – regular maintenance

Upholstery cleaning

17

If you find a damage, you have to:* This field is required.

Try to clean it or fix the damage yourself

You do not need to do anything

Take photos of it and upload it in bFantastic app, and inform the office

18

If there is a pet present at the property:* This field is required.

All windows and doors must stay closed.

You should close the doors but you can leave a window open.

Feed the pet and take it for a walk.

19

How can you prevent people slipping on a wet floor?* This field is required.

Clean the floors only with a dry mop

Do not clean the floors when the clients are at home

Inform the clients which parts of the floor are wet and leave a dry spot that they can use. In corporate premises use a sign for Wet floors to warn the people.

20

When hoovering, do not forget:* This field is required.

To leave the hoover leaning on the wall after you finish

Polish the floors before hoovering

To hoover under furniture, beds, and the cushions of course!

21

When polishing any surface with a detergent you:* This field is required.

Polishing is not part of the service

Spray the cloth you will be polishing with, not the surface as it may cause damage

Spray the detergent all over the surface and wait 5 min

22

Choose ALL correct answers (total of 4 correct answers)* This field is required.

Do not step elsewhere but on the ladder

Do not use broken/unstable ladder

Always look for additional support near the ladder

Do not lean on the wall for balance

Do not use ladders that have more than 3 steps

23

You should never throw out:* This field is required.