Policies & Procedures
SAFETY POLICY
The safety rules listed below have been developed to reduce the risk of injury to our employees. Your cooperation in maintaining a safe work environment is critical and appreciated. Management reserves the right to determine whether your actions constitute a safety hazard.
Please understand this list is not comprehensive and other safety regulations exist that are not represented on this list.
- All incidents, injuries, and near misses are to be reported to your CTI supervisor immediately.
- Personal protective equipment (PPE) must be worn where required.
- Dress code standards must be followed.
- Shoes must cover the entire foot; no open toes or heels are allowed. Steel toed safety shoes may be required in certain areas.
- Only authorized employees may operate or service any type of moving equipment (forklifts, conveyors, hoists, etc.).
- Climbing on, over, or under equipment when it is in operation, is not allowed, unless the machine has been properly locked out.
- Running on company property is not allowed.
- Horseplay and roughhousing on company property is not allowed.
- Smoking is authorized in designated areas only.
SUBSTANCE ABUSE POLICY
Employees are expected and required to report to work on time and in appropriate mental and physical condition for work. It is our intent to provide a drug and alcohol-free, safe and secure working environment.
The unlawful manufacture, distribution, possession or use of any illegal substance on company premises or while conducting company business off company premises is absolutely prohibited. Violations of this policy will result in disciplinary action, up to and including termination and may also result in legal consequences.
Employees must, as a condition of employment, abide by the terms of the above policy and report any conviction under a criminal drug statute for violations occurring on or off company premises. Report of a conviction must be made within (5) five days after the conviction. (This requirement is mandated by the Drug-Free Workplace Act of 1988.)
Many of our clients have random drug screening programs. As a condition of employment, you must agree to be a willing participant in these programs. Failure to do so will result in disciplinary action, up to and including termination of employment.
Associates compromised by drugs or alcohol at the worksite will be immediately removed and subject to termination.
HARASSMENT-FREE WORK ENVIRONMENT
CTI Personnel strictly prohibits all forms of harassment, including sexual and racial harassment and harassment based on any of the protected characteristics described above. A person's actions, words, or behavior must not create an intimidating, hostile, or offensive environment.
Sexual harassment includes, but is not limited to, making unwelcome advances, sexual flirtations or propositions, continual or repeated verbal abuse of a sexual nature, graphic verbal commentaries about an individual's body, sexually degrading words used to describe an individual, humor and jokes about sex or gender-specific traits, sexual innuendo, display in the workplace of sexually suggestive objects or pictures, and transmission of sexual messages via voice mail, regular mail, e-mail or the Internet or Intranet.
No CTI employee shall state or imply that rejection of sexual advances will adversely affect another person's conditions of employment or career development.
Harassment in any form by a contractor, client representative or CTI employee needs to be reported and this report will be forwarded to the proper supervising contact for proper review and disposition.
All contract or temporary workers are responsible for making sure that the workplace is free from all harassment. If a contract or temporary worker experiences any harassment, he or she should contact his or her supervisor immediately.
CTI Personnel prohibits retaliation against any contract or temporary worker who reports or seeks to stop harassment, or who participates in an investigation.
THREATS & VIOLENCE in the WORKPLACE
CTI Personnel has adopted a Zero-Tolerance policy on workplace violence. Acts or threats of physical violence, including intimidation, harassment, and/or coercion that involves or affects CTI Personnel employees or its customer will not be tolerated. Specific examples of conduct which may be considered threats or acts of violence include but are not limited to the following:
- Hitting or shoving an individual
- Threatening harm to an individual or his/her family, friends or associates
- The intentional damage or destruction of or threat of damage or destruction to property.
- Harassing or threatening phone calls
- Harassment or stalking
- The suggestion or intimation that violence is appropriate
- Possession or use of firearms or weapons under any circumstances on CTI or customer property, or elsewhere in connection with employment with CTI is prohibited.
Violations of this policy will lead to disciplinary action, up to and including termination, and/or legal action as appropriate. Every CTI Personnel employee is encouraged to report incidents or threats or acts of physical violence. The report may be made at a CTI office, or to the reporting individual’s supervisor, or another supervisory employee if the immediate supervisor is not available.
PROCEDURES & GUIDELINES
We are glad you have chosen CTI as your new employer. The following are general guidelines.
ASSIGNMENTS- When you are offered a job assignment, your CTI recruiter will relay all important information regarding that assignment.
PLEASE DO NOT ACCEPT ANY ASSIGNMENT YOU CANNOT COMPLETE! If you begin an assignment, you must finish the shift. If you decide to end the assignment, call your CTI recruiter immediately after your shift and request a different assignment. Your recruiter will work with you to find more suitable work.
TIMELINES- It is expected all associates will arrive on time. Please have a back-up plan for unexpected issues.
TIMEKEEPING- Timekeeping is your responsibility. Each assignment is different, it is very important to understand the timekeeping procedure for your job assignment.
OVERTIME- Overtime is only accumulated if it is all worked at the same client. You CANNOT earn overtime if it is at two different client locations in the same week.
DRESSCODES- Some job assignments require certain dress codes, regarding specific pants, shirts, footwear, personal protective equipment (PPE), jewelry, etc. Please obtain all information regarding dress codes before accepting an assignment.
PAYCHECKS- Time submitted on time will be paid the Friday after the week the work was completed, unless your pay period is bi-weekly. FRIDAY IS PAYDAY!
MISSING WORK- We understand that it may be necessary for you to miss work. CTI requires a 24-HOUR NOTICE for any scheduled appointments (i.e. doctor’s appts, court dates, etc.). At least ONE-HOUR NOTICE is required for emergencies or last-minute issues.
NEW ASSIGNMENTS- When your assignment ends you have 24 hours to contact CTI about a new assignment. If you do not contact CTI you will be taken off of our active roster.
FMLA
Eligibility Requirements
Employees are eligible if they have worked for a covered employer for at least 12 months, have 1,250 hours of service in the previous 12 months*, and if at least 50 employees are employed by the employer within 75 miles.
Employee Responsibilities
Employees must provide 30 days advance notice of the need to take FMLA leave when the need is foreseeable. When 30 days advance notice is not possible, the employee must provide notice as soon as practicable and generally must comply with an employer’s normal call in procedures.
Employees must provide sufficient information for the employer to determine if the leave may qualify for FMLA protection and the anticipated timing and duration of the leave. Sufficient information may include that the employee is unable to perform job functions, the family member is unable to perform daily activities, the need for hospitalization or continuing treatment by a health care provider, or circumstances supporting the need for military family leave. Employees also must inform the employer if the requested leave is for a reason for which FMLA leave was previously taken or certified. Employees also may be required to provide a certification and periodic recertification supporting the need for leave.
For Additional information and forms please contact the local office.