New Client Booking Form:Boarding/House Sitting Overnight Stay

  • New Client Information Welcome Pack for In-Home Pet Boarding/ Overnight Pet Sitting in Client's Residence

    To ensure our pet care services are tailored to your pet’s unique needs, please complete the requested information. All details provided are kept confidential and secure. Please note that drop-off and pick-up are exclusive to pet owners only. Our mission is to deliver exceptional boarding and pet care experiences focused on your pet’s comfort, safety, and happiness. We proudly offer a variety of services, including drop-in visits, house sitting, boarding, baths, transportation, nail trimming, and a complimentary meet and greet to discuss your pet’s needs and ensure a stress-free experience. Unfortunately, we are unable to accommodate pets displaying aggressive behavior.Once this form is completed, we will review it and schedule a complimentary meet and greet if needed or requested along with your booking request. Bookings are automatically confirmed once all waivers and forms are completed, signed by you, and appointment is also processed in our system. An invoice will be sent automatically once your booking is keyed in.Deposit Requirement Policy:A non-refundable deposit is required immediately upon booking confirmation, as we reserve our schedule specifically for your pet. This policy applies to all bookings without exception. The deposit will be applied toward your total balance, and the remaining amount is due one day before your scheduled drop-off or check-in.Please submit your deposit today and thank you for entrust in us with providing your pet the quality care they deserve.
  • Image field 186

  • Before Selecting Choices Below:

    Important information when booking🔔
  • Trained-A house trained dog is a dog that has been taught not to urinate or defecate inside the house. Instead, the pet knows to go outside (or use a designated indoor potty area like a pee pad or litter box) to relieve itself.

    Trained-A house trained dog is a dog that has been taught not to urinate or defecate inside the house. Instead, the pet knows to go outside (or use a designated indoor potty area like a pee pad or litter box) to relieve itself.

    *Please note that we can immediately tell whether a pet is trained or not. Choosing the appropriate option from the start helps make the process smoother for everyone
  • Untrained- When a pet doesn’t listen to commands, pees/poops/lifts up leg inside home, and has no set boundaries it’s generally referred to as poorly trained, untrained, or lacking basic obedience. 

    Untrained- When a pet doesn’t listen to commands, pees/poops/lifts up leg inside home, and has no set boundaries it’s generally referred to as poorly trained, untrained, or lacking basic obedience. 

    *Please note that we can immediately tell whether a pet is trained or not. Choosing the appropriate option from the start helps make the process smoother for everyone
  • Check All Services Requesting:

    Check All Services Requesting:

  • Included: Air dry, towel dry, pawfume,paw balm.
  • *Select as many options needed below. Rates are before tax. Prices are subject to change and seasonal rates may apply. Please note that we can immediately tell whether a pet is trained or not. Choosing the appropriate option from the start helps make the process smoother for everyone. Extra Duties requested not listed on our provided service rates may incur an Additional $5.*
  • Exit Add-On Options (highly recommended after a 4 day stay+)

    Exit Add-On Options (highly recommended after a 4 day stay+)

    *Select as many options needed below
  • Check-In Date and Time*
  • Departure Date & Time: Required to properly schedule taxi pick-up within our service timeframes.
  • Check-Out Date and Time*
  • Arrival Date & Time: Required to properly schedule taxi drop off within our service timeframes.
  • Image field 119

  • Pet Owner Details

  • Format: (000) 000-0000.
  • Format: (000) 000-0000.
  • How did you find Your Friendly Neighborhood Pet Sitters?(Please select one)*
  • Image field 118

  • Pet Details

  • Date of Birth*
     - -
  • Gender*
  • Microchipped?*
  • House trained?*
  • Energy level*
  • Neutered/Spayed?*
  • Separation anxiety?*
  • Barking / Vocal BehaviorIs your pet vocal or prone to*
  • Date of Birth
     - -
  • Gender
  • Neutered/Spayed?
  • Microchipped?
  • House trained?
  • Energy level
  • Date of Birth
     - -
  • Gender
  • Microchipped?
  • Neutered/Spayed?
  • House trained?
  • Energy level
  • Separation anxiety?
  • Date of Birth
     - -
  • Gender
  • Neutered/Spayed?
  • Microchipped?
  • House trained?
  • Energy level
  • Sleeping Arrangements *select all that apply (preferred method)*
  • Only if client selects this option
  • Image field 223
  • Is your pet(s) currently under medication?*

  • Behavior and Restriction History of Pet(s):

  • Has your pet ever shown aggression towards other pets or bit anyone before? We cannot accept pets with aggressive histories.*

  • Social Behavior & Playtime

    All friendly pups enjoy supervised playtime daily with compatible dogs for safe socialization and enrichment (must be neutered/spayed)
  • Would you like your dog to have social playtime with other dogs?*
  • Image field 123
  • Image field 122

  • Veterinary Details

  • Format: (000) 000-0000.
  • Last Date of Clinic Visit?*
     - -
  • Is Vaccination completed?*
  • Last Date of Flea or Worm*
     - -
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof

  • Payments & Cancellation Policy:

  • Payments

  • Payments sent to Zelle Email: Springfriendlysitters2@gmail.com

  • I am requesting and confirming a booking with Your Friendly Neighborhood Babysitter & Pet Sitters LLC, and understand my booking is confirmed upon submission with a non-refundable deposit due immediately.
    I agree to submit payment via Zelle (Springfriendlysitters2@gmail.com) under Jonathanq/Karina only, with no other payment methods accepted.
    I understand invoices include due dates and reminders via email, text, and Walkies, and failure to pay may result in cancellation, late fees ($3/day), or full prepayment requirements.
    I acknowledge all deposits are non-refundable, cancellations may forfeit payments, and no refunds or credits are issued for early returns or unused time.
    I understand late pick-ups may result in additional charges and extended services.
    I accept full responsibility for my pet(s), home, and property, including risks such as injury, illness, escape, damage, or death, and release the business from all liability.
    I confirm my pet(s) are up to date on vaccinations and all medical/behavioral conditions have been disclosed.
    I understand failure to disclose may result in immediate termination of services without refund, and I am responsible for any damages or veterinary costs caused by my pet(s).
    I understand services may be refused or terminated for safety concerns, non-payment, or policy violations, including disrespectful or harmful behavior.
    I agree not to initiate chargebacks and accept responsibility for any recovery costs.
    I agree that any disputes will be resolved through binding arbitration in the State of Texas, waiving court or jury trial rights.
    I grant permission for photos/videos of my pet(s) for updates and promotional use.
    I confirm I am 18 years or older and legally able to enter this agreement.
    I understand my electronic signature, date, timestamp, and IP address constitute a legally binding agreement.

     

     

  • What To Expect:

  • What to Expect
    • For a faster and convenient Drop off and pick-ups are done curbside. We will come to you at time of booking check in. For check out we will have your pet and belongings ready 30 minutes prior to your booking request for a smooth pick up. We will provide our address 1 day before booking date. We do ask to park by curbside and not block our driveway. As we do provide other services as well and another family team member sitter will need to leave. We appreciate your understanding.
    • Feeding (clean bowl)Fresh water (clean bowl) EVERY 2-4 Potty breaks
    • Administer meds if needed (extra charge)
    • Litter Cleaning (extra Charge)
    • Treats if provided by pet parent.
    • 1 walk if requested and no restrictions. Weather permitting. NO WALKS ARE DONE ON HEAT ADVISORY OR TOO HOT/SUNNY DAYS. EARLY AM OR LATE EVENINGS ONLY.Extra walks may be requested at an additional charge.
    • Playtime if pets are interested only.
    • Attention and snuggles.Keep them company as if they were our own.
    • Following same home routines.
    • Pet report card and 1-3 pictures periodically periodically by evening time the latest. We do not upload every day. If requested to send updates. 
    • We do want you to have a fun and stress-free trip. So, we do also send less updates or just post on our fb page to be viewed at your convenience.
    • 🐾 Stay Connected Through WalkiesApp🐾

       To help us provide the best care for every pet in our home, please remember to use the Walkies App for all updates and communication.

       During high-demand times, we may not always be available to text individually as we are busy caring for pets, supervising playtime, feeding, and uploading photos and updates for all families.

       📲 Walkies is where you will receive:

      • Photo updates

      • Care notes

      • Potty & feeding updates

      • Visit reports

      • Important messages about your pet

       Our priority is always the safety,comfort, and care of the pets in our home.

       💬 Direct texting will only be used for urgent matters or emergencies.

       Thank you for helping us keep communication organized so we can focus on what matters most—caring for your pets! 🧡🐾

      Unless it's an emergency, WE WILL CONTACT YOU IMMEDIATELY. 

    Chat and communication is only available within our business hours : 

    Monday-Friday

    9:00am-5pm

    Saturday 10:30:am-5:00pm

    Sunday 12:00pm-5:00pm 

    communication reserved for bookings only.

  • What To Bring Quick Guide:

  • Image field 105

  • Please bring:

    • Your pet’s food in a ziploc bag (pre-portioned) include 2 extra bags in case of any delays or extended care. 

    • Treats 

    • Any medications with instructions

    • Collar/harness with ID tags. (Pets must be on leash and harness when dropping off)

     

    No need to bring:

    • Bowls, beds, blankets, or crates

    • Toys or extra personal items

    • Any kind of Plastic Food containers, Whole store bought bag of food or scoopers

     

    We’ve got everything covered to keep your pet comfortable and cared for like our own 🏡🐶

     Sometimes extra items can get mixed in with our supplies and accidentally left behind. For that reason, we’re unable to guarantee return of personal items or coordinate meet-ups for pick-ups.

    If anything is left behind, we’ll safely place it on our porch for you to pick up at your convenience 😊

    Thank you so much for helping us keep everything running smoothly—we truly appreciate you! ❣️🐾

  • Image field 117

  • WAIVER, CANCELLATIONS & RELEASE OF LIABILITY

    This waiver must be reviewed, agreed to, and signed before any services are provided. We reserve the right to change or modify this policy at any time.

  •  

     

    🐾💙🧡 Your Friendly Neighborhood Babysitter & Pet Sitters LLC 🧡💙🐾

    ━━━━━━━━━━━━━━━━━━

    📋 CLIENT SERVICE AGREEMENT, BOOKING, PAYMENT & CANCELLATION CONTRACT

    Thank you for choosing Your Friendly Neighborhood Babysitter & Pet Sitters LLC. Please carefully review this legally binding agreement prior to booking services.

    By requesting services, submitting payment, signing forms/waivers, completing intake forms, or using our services, you acknowledge that you have read, understood, and agreed to ALL terms outlined below.

    ━━━━━━━━━━━━━━━━━━

    📌 PAYMENT INFORMATION — ZELLE ONLY

    ALL payments must be submitted through Zelle ONLY to:

    📧 Springfriendlysitters2@gmail.com
    (Under Jonathan/Karina ONLY)

    🚫 Our business phone number is NOT linked to Zelle
    🚫 No other payment methods are accepted

    ━━━━━━━━━━━━━━━━━━

    💳 BOOKING, PAYMENT & DEPOSIT POLICY

    A 70% NON-REFUNDABLE & NON-TRANSFERABLE deposit is required immediately upon booking request/confirmation — NO EXCEPTIONS.

    ✔ Deposit/payment is due SAME DAY as your request is automatically approved.
    ✔ Remaining balance is automatically invoiced
    ✔ Final payment is due 1 day prior to service start date
    ✔ Full payment may be made upfront if preferred

    Applies to ALL services:
    • Boarding
    • House Sitting
    • Drop-Ins
    • Doggy Daycare
    • Taxi Services
    • Baths & Nail Clippings

    ━━━━━━━━━━━━━━━━━━

    📅 RESERVATIONS & LIMITED AVAILABILITY

    Reservations are confirmed immediately upon submission through our forms, Walkies app, inbox, or direct communication.

    Because we operate on a limited, appointment-only schedule:

    • Dates are held specifically for your pet(s)
    • Availability is removed for other clients
    • We may decline or turn away other booking requests once dates are reserved
    • Staffing, scheduling, and availability are arranged specifically around your reservation

    Failure to submit payment does NOT automatically cancel your reservation or release balances owed under this agreement.

    Late fees may apply for unpaid balances:
    • $3 per day for unpaid deposits or overdue invoices

    Failure to pay may result in:
    • Cancellation of future bookings
    • Collections/recovery efforts
    • Requirement of 100% prepayment for future reservations

    ━━━━━━━━━━━━━━━━━━

    ❗ CANCELLATION POLICY — ALL SERVICES

    🚫 ALL PAYMENTS ARE NON-REFUNDABLE
    🚫 NO CREDITS
    🚫 NO TRANSFERS
    🚫 NO EXCEPTIONS

    This policy applies regardless of reason, including:
    • Personal or family emergencies
    • Travel changes
    • Illness (pet or owner)
    • Schedule conflicts
    • Flight delays/cancellations
    • Finding alternative care after booking

    ━━━━━━━━━━━━━━━━━━

    ❌ STANDARD CANCELLATION PAYMENT SCHEDULE

    Because reservations block limited availability and may prevent us from accepting other clients, the following cancellation policy applies to ALL reservations and services.

    📌 Cancellations MORE than 14 days prior to service:
    • 70% deposit/payment remains NON-REFUNDABLE & NON-TRANSFERABLE

    📌 Cancellations within 7–14 days prior to service:
    • 80% of the reservation total remains due and payable
    • All payments remain NON-REFUNDABLE & NON-TRANSFERABLE

    📌 Cancellations within 0–6 days prior to service:
    • 100% of the reservation total remains due and payable
    • All payments remain NON-REFUNDABLE & NON-TRANSFERABLE

    📌 Same-day cancellations, last-minute cancellations, shortened stays, early returns, or no-shows:
    • 100% of the reservation total remains due immediately

    ━━━━━━━━━━━━━━━━━━

    ❗ LONG-TERM, EXTENDED, HOLIDAY & HIGH-DEMAND RESERVATIONS

    Long-term, extended, holiday, peak-season, and high-demand reservations block significant availability and may prevent us from accepting other clients.

    Because staffing, scheduling, and availability are arranged specifically around these reservations, stricter cancellation terms apply.

    📌 For ALL long-term, extended, holiday, peak-season, and high-demand reservations:

    • Cancellations MORE than 14 days prior to service:
    ➡️ 60% deposit/payment remains NON-REFUNDABLE & NON-TRANSFERABLE

    • Cancellations within 7–14 days prior to service:
    ➡️ 100% of the reservation total remains due and payable

    • Cancellations within 0–6 days prior to service:
    ➡️ 100% of the reservation total remains due and payable

    📌 Same-day cancellations, no-shows, shortened stays, early returns, or last-minute cancellations:
    ➡️ 100% of the reservation total remains due immediately

    🚫 NO refunds
    🚫 NO credits
    🚫 NO transfers
    🚫 NO exceptions

    ━━━━━━━━━━━━━━━━━━

    🚫 NO REFUNDS • NO CREDITS • NO TRANSFERS

    No refunds, credits, discounts, or rescheduling credits will be issued for:

    • Early pick-ups or returns
    • Unused boarding days
    • Unused drop-ins
    • Unused daycare days
    • Unused overnight stays
    • Schedule changes
    • Shortened stays
    • Pets refusing to stay
    • Travel changes or delays
    • Holiday or peak-season reservations
    • Same-day cancellations
    • Last-minute cancellations
    • No-shows

    ━━━━━━━━━━━━━━━━━━

    🔁 BOOKING CHANGES

    • Must be requested at least 24+ hours in advance
    • Changes are NOT guaranteed
    • If unavailable, the original reservation remains active
    • NO refunds or credits will be issued

    ━━━━━━━━━━━━━━━━━━

    ⚠️ HIGH-DEMAND & HOLIDAY BOOKINGS

    ✔ Same policies apply at ALL times
    ✔ NO exceptions for:
    • Holidays
    • Summer
    • Peak seasons
    • Last-minute bookings
    • High-demand reservations

    ━━━━━━━━━━━━━━━━━━

    🐶 SERVICE REQUIREMENTS & SAFETY POLICIES

    📌 DAILY VISIT REQUIREMENT
    • No every-other-day visits
    • Visits must occur at least once daily
    • Visits must be consecutive
    • We do NOT conduct visits when another pet sitter, family member, guest, maintenance worker, or other individual is entering the home during scheduled services unless previously disclosed and approved

    📌 WEEKEND OVERNIGHT POLICY
    • Minimum of 2 consecutive nights required (Friday–Sunday)

    📌 HEALTH POLICY
    • No services provided for contagious or infectious illnesses
    • Illnesses must be disclosed prior to service

    ━━━━━━━━━━━━━━━━━━

    🌡️ WEATHER POLICY

    • No walks during severe heat advisories or unsafe weather
    • Walks may be adjusted to early morning or evening hours
    • Indoor enrichment/play may be provided when necessary for safety

    ━━━━━━━━━━━━━━━━━━

    🚫 RIGHT TO REFUSE OR DISCONTINUE SERVICE

    We reserve the right to refuse, cancel, or discontinue services due to:

    • Aggressive or unsafe pet behavior
    • Lack of disclosure
    • Unsafe home conditions
    • Non-payment
    • Repeated policy violations
    • Disrespectful, threatening, or harmful behavior toward our staff or family

    ━━━━━━━━━━━━━━━━━━

    🔁 REPEATED CANCELLATIONS

    Clients with repeated cancellations may be required to:

    • Pay 100% upfront for future reservations
    • Accept stricter booking requirements
    • Accept all future bookings as NON-REFUNDABLE

    ━━━━━━━━━━━━━━━━━━

    📌 CLIENT RESPONSIBILITY & LIABILITY

    Clients accept full responsibility for:
    • Their pet(s)
    • Their home/property
    • Any risks involving illness, injury, escape, damage, pregnancy, or death
    • Any damages or veterinary costs caused by their pet(s)

    Clients confirm:
    • Pet(s) are current on required vaccinations
    • All medical, behavioral, aggression, anxiety, escape-risk, and safety concerns have been fully disclosed

    Failure to disclose information may result in:
    • Immediate termination of services WITHOUT refund

    ━━━━━━━━━━━━━━━━━━

    📸 PHOTO & MEDIA RELEASE

    Clients grant permission for photos/videos of their pet(s) to be used for:
    • Updates
    • Social media
    • Promotional/marketing purposes

    Unless otherwise requested in writing.

    ━━━━━━━━━━━━━━━━━━

    ⚖️ LEGAL AGREEMENT

    By booking services, clients agree:

    • NOT to initiate chargebacks
    • To accept responsibility for collection/recovery costs
    • That disputes shall be resolved through binding arbitration within the State of Texas
    • To waive rights to court proceedings and jury trials where permitted by law

    ━━━━━━━━━━━━━━━━━━

    ✅ CLIENT ACKNOWLEDGMENT

    By submitting payment, signing forms/waivers, completing intake forms, using services, or electronically agreeing to this contract, you confirm that:

    ✔ You are at least 18 years old
    ✔ You are legally authorized to enter this agreement
    ✔ You understand and agree to ALL policies outlined above

    📌 Your electronic signature, submitted forms, date, timestamp, IP address, payment submission, and booking request constitute a legally binding agreement.

     

     

     

     

     



     

     

  • Liability & Care Agreement

    The Pet Owner acknowledges that Your Friendly Neighborhood Pet Sitters provides care in a safe, responsible, and professional manner.
    The Pet Owner understands and accepts that pets may encounter natural risks (including illness, stress, or injury) despite reasonable care.
    The Pet Owner affirms that their pet(s) are up to date on vaccinations and discloses any medical or behavioral conditions in writing prior to care.
    The Pet Owner agrees that Your Friendly Neighborhood Pet Sitters shall not be held liable for:

    Pre-existing health conditions or injuries.
    Illness, injury, pregnancy, or behavioral changes not directly caused by proven negligence.
    Actions of other pets in the home if full disclosure was not made.


    In the event of a dispute, both parties agree to first attempt resolution through mediation before pursuing legal action.
    The Pet Owner understands that false claims, defamation, or misrepresentation may result in immediate termination of services and potential legal action.

    🐾 Destructive Behavior & Full Disclosure Policy

    Honest Behavior Disclosure Required

    Pet parents are required to fully disclose all known behavioral issues, including but not limited to:
    • Destructive behavior when left unattended
    • Crate anxiety or crate escape attempts
    • Chewing, scratching, pawing, or nosing doors, gates, walls, or furniture
    • Attempts to open crate doors, gates, door knobs, or barriers
    • Separation anxiety, excessive barking, or panic behaviors

    Failure to disclose known behavior issues may result in immediate termination of services without refund.

    ⸻

    ⚠️ Injury & Liability Disclaimer (Self-Inflicted Injury)

    If a dog causes injury to themselves as a result of destructive, anxious, or escape-related behavior, including but not limited to:
    • Scraping, swelling, or injury to the nose
    • Broken nails, gum injury, or facial abrasions
    • Injury caused by nosing, biting, or forcing crate doors, gates, or barriers

    Your Friendly Neighborhood Pet Sitters is not responsible or liable for such injuries.

    These behaviors are considered self-inflicted and outside of our control, and pet parents accept full responsibility for any resulting veterinary care or costs.

    ⸻

    Dog Walk & Outdoor Activity Disclaimer Agreement

    By signing below, I acknowledge and agree that all dog walks and outdoor activities provided by Your Friendly Neighborhood Pet Sitters are conducted based on my pet’s comfort, behavior, health, and current environmental conditions. I understand that walks will not be conducted during extreme heat, heat advisories, severe weather, or unsafe conditions, and services may be modified to indoor play or quick potty breaks for safety. I confirm that my pet is properly equipped with a secure collar/harness and leash and is physically capable of participating in walks. I understand that while all reasonable precautions are taken, Your Friendly Neighborhood Pet Sitters is not liable for incidents beyond their control, including injuries, escape attempts, reactions to other animals, or environmental hazards. I acknowledge that services may be shortened, modified, or canceled if my pet shows signs of distress, aggression, illness, or refusal to walk, and no refunds or credits will be issued for such modifications. By signing, I confirm that I have disclosed all relevant medical or behavioral conditions and accept full responsibility for my pet’s participation.

    🛑 Safety First

    We will not risk injury to ourselves, other pets, or the dog.
    If destructive or unsafe behavior continues, services may be ended immediately, and the owner will be required to arrange pickup within a reasonable timeframe.


     

  • Right to Refuse Service Clause

     Your Friendly Neighborhood Pet Sitters is committed to providing a safe, respectful, and professional environment for our clients, their pets, and our family. We reserve the right to refuse, cancel, or terminate services at any time if a client engages in behavior that is disrespectful, threatening, harassing, or otherwise mistreats our family, staff, or business in any manner.

     Such behavior includes but is not limited to:

     Disrespectful, abusive, or harassing communication (verbal, written, or online).
    False accusations, defamation, or attempts to damage our reputation.
    Threats, intimidation, or any conduct that jeopardizes the safety or well-being of our family, staff, or other clients.

    In the event that service is refused or terminated under this clause, no refunds or credits will be issued for services already rendered or reserved.

    By signing this agreement, the client acknowledges and agrees to uphold mutual respect and professionalism throughout all interactions with Your Friendly Neighborhood Pet Sitters.

  • Checkbox Agreement & Acknowledgment (Required)

  •  

     

  • CHECKBOX ACKNOWLEDGMENT (Required)*
  • Date*
     - -

  • Adress will be provided one day before boarding services start. 

  • Some of our furry friends enjoying their stay!

    Check out more experiences on our FB page.
  • Should be Empty: