We will first send you an acknowledgement email. Please review it carefully because we may need to request more information to process your request.
As required by law, we need to verify your identity, so we need you to supply certain personal information along with your request. If you are making a request on someone else’s behalf, we may need you to provide us with evidence of your relationship to the person about whom the request relates.
Please know that Customer.io may not be obligated to follow through with your request or respond in the way you anticipated if you make a request to exercise a right to which you are not entitled, if your request conflicts with law, or if your request is subject to exceptions provided for in the law.