Create IT Ticket

Create IT Ticket

Date*

Date

Assign to*

If Unknown Pick Rein

Does this Task require a Tracking Sheet*

Layout Sheet Link*

Copy and paste the link to the specific spreadsheet created for this task

Layout Directory Steps

Task Name

IT Request Type:*

Create a New Item*

Scroll Text on DB *

Scroll Update

Update an Existing Item*

Update an Existing Jotform*

Update within CPA*

Applies to CPA*

Applies to these CPA's

Guideline Item*

Update an Existing Sheet*

Recent Announcement Date

Date

Recent Announcement Article Number

Recent Announcement Article Description

Link to Form or Item Number (If Any)

Not Required

Here is the process for a new BNA from beginning to end:

1. Create a New IT Ticket, Create New BNA, After Submission it will be place on the following sheets.

A. IT Ticket Master
B. Agency Announcement , This is also accessible to everyone by clicking the Scroll Text on DB.

2. IT Team will create a new (clone from another) BNA Jotform in order to broadcast to everyone.

3. Send the link to the new BNA Jotform via Email Template and list on Total Group. After Submission it will be place on the following sheets.

A. Will show on the BNA Confirmation, accessible via announcement icon for each employee DB page.
B. Will show on the TL BNA Confirmation

Describe / Instructions:*

Attachments: (Optional)

Upload a File

Copy of prior policy or prior declarations, etc