Catering Pre-Order Form - Suites & Loges

THIS FORM IS FOR PRE-ORDERS ONLY.

We love making our guests happy, which is why we offer this service to our suite/loge box holders. We kindly require that all orders be submitted at least 24 hours before the event. However, if something comes up and you need to order the day of, please note that orders placed on the day of the event are not guaranteed until you receive an approval confirmation. For any orders submitted less than two hours before the event, we kindly ask that you follow up directly with Maileigh at mtaylor@mountainamericacenter.com to ensure timely approval.

DELIVERY:
In order to ensure that you receive a high quality product when you arrive in your suite or loge, cold food items will be in place right after doors open and hot food items will be in place 30 minutes prior to the event start time. Holders are welcome to remain in their suite or loge after the event, but attendants will still have to remove all food items & utensils. 

OUTSIDE FOOD & BEVERAGES:
No outside food or beverages are permitted in the Mountain America Center or within the suite and loge box locations. For special reqeusts or accomodations, please contact our office.

CANCELLATION & INCLEMENT WEATHER
24-hr notice via email is required to cancel your preorder, or you will be billed for your order at full price.
If a ticketed event is cancelled by the Mountain America Center due to unforeseen circumstances (inclement weather, artist cancellation, etc), your order will be canceled at no charge.

BILLING INFORMATION
All suite/loge holders and other guests are required to keep a card on file or contact Maileigh at mtaylor@mountainamericacenter.com to make necessary payment arrangements Applicable sales tax and a 21% Service Charge will be added to all bills.