• Feedback and Complaints Form

  • We welcome all feedback, including complaints and compliments. If you have a complaint or concern about your current NDIS supports or services provided by Saircare Support, it is important to talk about it. Fill out this complaint form below, and we will respond to you within three business days.

    We will endeavour to keep the information provided in your complaint confidential, unless required by law. 

    If you wish to make a complaint anonymously by filling out this Feedback and Complaints Form, but not including your personal details in the table below.

     

  • Please provide us the following information

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  • Please provide details of your complaint.

    Details such as date and time of the incident(s) occurred, outline of the issues involved

  • I agree that the information provided in this Feedback and Complaints Form is true and correct:

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  • To make a complaint to the NDIS Quality and Safeguards Commission:

    Phone: 1800 035 544 or TTY 133 677 (Interpreters can be arranged) National Relay Service and ask for 1800 035 544 Visit https://www.ndiscommission.gov.au/about/complaints and fill out a complaint contact form

    The NDIS Commission can take complaints from anyone about:

    NDIS services or supports that were not provided in a safe and respectful way NDIS services and supports that were not delivered to an appropriate standard

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