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Time: September 1-30, 2024
Wecon Servo Questionnaire
Dear valued customers, to better understand the servo market, we sincerely invite you to participate in our servo questionnaire. Your feedback is crucial to us and will also help us continuously improve products and services.It will take approximately 5 minutes to complete. Your responses will be kept strictly confidential and used only for internal analysis. Thank you!
Name
*
First Name
Last Name
Country
*
Company name
*
Email
*
example@example.com
Phone
*
-
Area Code
Phone Number
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1.What is your company industry?
*
Machinery Manufacturing: Mainly engaged in the research, production, and manufacturing of various machinery equipment
System Integration: Responsible for integrating different equipment, software, etc., into a complete system
Trade: Engaged in buying and selling various products
Other
2.Which servo drive brand do you use?
*
European/American brand
Japanese brand
Local brand
Chinese brand
Other
3. How do you think Wecon’s servos?
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Very satisfied: Excellent performance, quality, and service
Satisfied: Basically meets demand
Neutral: No particularly outstanding advantages or disadvantages
Unsatisfied: Some shortcomings affects the user experience
Have not used Wecon servos
4. What do you think of Chinese brand servo?
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Excellent performance, stable, good service and cost-effective
Good performance, common quality and services, cost-effective
Good price, but poor performance, quality and services
Poor overall performance
Have not used Chinese brand servo
5. What do you prioritize when purchasing servo?
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Excellent performance and high precision
Good price and cost-effective
Famous brand and good reputation
Good technical support and services
Short delivery time
6. In what applications do you use servo?
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Product line automation
Machinery automation
Maintenance and replacement
Other
7. How often do you upgrade or replace your servo?
Every year: Upgrading or replacing servo annually based on technological development and market demand
Every 1-2 years: Considering upgrading or replacing within 1-2 years when there are significant improvements in technology and performance
Every 2-3 years: Upgrading or replacing every 2-3 years based on equipment usage and budget
Every 3-4 years: Upgrading or replacing only when there are major failures or significant performance degradation
Over 5 years: Considering replacement only when the equipment cannot operate normally or the technology is severely outdated
8.What improvements would you suggest for Wecon servos to enhance your experience?
Wider power range
Easier wiring
More supported potocols
More compact design
Other
9. What challenges do you face when using servo?
Installation and settings
Maintenance and troubleshooting
Compatibility with current system
Unstable performance
Other
10. Which communication protocol do you prefer for servo products?
Ethernet/IP: High-speed, reliable data transmission, suitable for large-scale automation systems
Modbus: Widely used, good compatibility, easy to integrate into different systems
CANopen: Excellent real-time and reliability performance, suitable for applications with high communication requirements
EtherCAT: High-speed, precise synchronization, and compatibility communication
Other
11. How do you usually learn about new servo products?
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Online search and research
Attending exhibition and seminar
Recommended by others
Sales introduction
Other
12. Would you like to attend Wecon servo training courses?
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Sure: Believing that training courses are very helpful in improving professional knowledge and skills
Yes: Will consider if time permits
Not sure: Need to further understand the course content and schedule before deciding
No
13. If you are satisfied with Wecon servo after the trial, would you like to share pictures or videos with more users?
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Sure: I think this can help other users better understand the product and contribute to the industry’s development
Yes: As long as it doesn’t take too much time and effort, I am happy to share
Not sure: Need to see the specific situation
NO
14. Recently we are releasing a high performance servo, could we contact you for the servo trail on favorable terms?
*
Sure: I am happy to try new product at any time
Yes: If this new servo meets my demand
Not sure: We are not servo request now, but would like to try
NO
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