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TUNL Insurance Claim Form
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13
Questions
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1
Agent assisting with claim
Please Select
Saarah
Liyabona
Nadine
Storm
Maxine
Freya
Kaleb
Cayla
Bronwyn
Please Select
Please Select
Saarah
Liyabona
Nadine
Storm
Maxine
Freya
Kaleb
Cayla
Bronwyn
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2
What is your business name?
Please let us know what your business name is.
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3
Email
*
This field is required.
example@example.com
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4
Reason for claim
*
This field is required.
Please Select
Damage
Loss
Theft
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Please Select
Damage
Loss
Theft
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5
Package Receivers Name:
*
This field is required.
Enter the receivers name below
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6
Description of Item
*
This field is required.
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7
Shipment Creation date:
*
This field is required.
Please select the date which you had created the shipment
-
Date
Year
Month
Day
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8
Tracking number:
*
This field is required.
Please enter the shipment tracking number below
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9
Email/Message outreach from customer that indicate loss/damage/theft
*
This field is required.
Important to attach an image reaching out to you. Please ensure that the customers name is visible.
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Max. file size
: 10.6MB
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10
Invoice (with Buyer and Seller listed Shown)
*
This field is required.
NOTE: This is NOT the commercial invoice generated on our platform. Please ensure that it is the invoice you had initially invoiced the customer visibly showing both you and the buyer.
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Max. file size
: 10.6MB
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11
Packing List
A detailed document that accompanies a shipment and outlines the contents of the package(s) that were sent.
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Max. file size
: 10.6MB
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12
Proof of Payment
Please attach the original proof of payment between yourself and your client as proof of sale
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: 10.6MB
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13
Additional evidence for damage or theft claim.
1) For Damage, please include images clearly showing damage to product and internal and external images of packaging. 2) For Theft, please include one of the following: Police report, Security Footage or Carrier letter.
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Max. file size
: 10.6MB
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