(see full T&Cs before submitting):
Minimum booking: 3 hours per engagement.
Request ≠ acceptance: Engagement is confirmed only upon issuance and Client acceptance of our Quotation, and is subject to availability and safety assessment.
Quoted Service & Price: All recommendations, pricing, and resource allocations are based on the information submitted by the Client at the time of assessment.
Risk-led coverage: Staffing, skill mix, and equipment are set by REDSTAFF based on risk assessment and may differ from organiser requests. Personnel operate within scope of practice.
Consultation & safety controls: Higher-risk events may require consultation or minimum controls. If required measures are declined, services may be limited or declined by us.
Right to refuse/withdraw: REDSTAFF may refuse or suspend services if safe, clinically adequate coverage cannot be achieved.
Client duties: Provide a safe workplace, suitable facilities and access, stewarding/security, welfare provisions, required permits, and disclose other medical providers or material changes.
No guarantees: Medical services reduce risk but do not guarantee outcomes.