THE BRAND KIT AGREEMENT
This Agreement (the "Agreement") is made and entered into on the date of signature by and between you (the "Client") and Sarah Lilly from Sarah Lilly Media ("Sarah Lilly Media").
Sarah Lilly Media will provide you with The BrandKit and all it entails.
By signing this agreement, the Client agrees to the following terms and conditions.
1. Payment
The Client agrees to make all payments as per their agreed payment type. If opting for pay in full, this payment must be made before the work begins.
If the payment method is monthly installments, the client agrees to make the first payment before the work begins, and the final payment(s) made monthly thereafter via direct debit. Monthly payments will automatically be deducted each month for the payment term.
Monthly direct debit payments are managed via Stripe.
Any late payments will mean that you will lose access to this service. Interest of 5% will start to be charged on the late payments after 3 days, and in the event of non-payment, the debt may be sent to a third party for collection.
Due to the nature of this service, there are no refunds and all payments are non-refundable.
2. Sessions
The BrandKit includes a 1 x 30 minute video call session to be used at the start of our time together.
The Client will contact Sarah Lilly Media immediately if this session needs to be rescheduled. 24 hours notice is required or the session will be forfeited (in extreme or emergency situations this can be negotiated)
If at any stage Sarah Lilly Media needs to reschedule the session this will be communicated well in advance.
3. Social Media
The Client grants Sarah Lilly Media ability to share or use comments or results on the Sarah Lilly Media website or social media. These will be anoymous and will not include any personal information or identifiers of the client.
Sarah Lilly Media may also ask the Client for a testimonial of the results, which the Client may choose to agree to. This will be identifying and include the Clients name.
4. Liability
The Client is aware that they are responsible for their own decisions and actions taken based on the advice given by Sarah Lilly Media. Sarah Lilly Media is in no way responsible or liable for any actions or decisions made as a result of any advice given in either messages or via video call.
The Client understands and agrees that Sarah Lilly Media cannot guarantee specific results and that success is ultimately dependent on the Clients own effort and commitment to their business.
5. Turnaround
The Client is aware that The BrandKit is subject to availability. Turnaround for the logo and brand kit will be within 2 weeks from our video call and not guaranteed to be two weeks from date of booking. Sarah Lilly Media will confirm a date of completion before payment is made.
This 2 week turnaround is subject to approvals being completed within this timeframe. Sarah Lilly Media is not responsible for any work not completed within this time frame due to lack of communication or approvals from the client.