Job Title: Operations & Retail Manager – Jewellery
Location: Ahangama, Sri Lanka (On-site)
Company: Olive Yu Jewellery
About Us:
Olive Yu is a modern jewellery brand based in Ahangama. We design and handcraft meaningful pieces on-site in our oceanfront showroom and studio. With a focus on quality, creativity, and sustainability, we’re a small team with big heart—and we're growing.
The Role:
We’re looking for an experienced Operations and Sales Manager to lead our team, drive sales, and keep our daily operations running smoothly. You'll be the link between the creative team, customers, and the business owner—playing a key role in both front-of-house and behind-the-scenes. This is an on site position and not a remote opportunity.
Key Responsibilities:
Sales & Customer Experience
- Lead sales in the showroom and provide a warm, informed experience
- Train and support the sales team to meet targets and grow confidence
- Manage the admin team, who also assist in sales
- Maintain store presentation and merchandising
Team Management & Communication
- Act as the go-to person between staff and the business owner
Handle basic HR tasks (rostering, reviews, leave, etc.)
Support staff wellbeing and maintain a positive work culture
Operations & Production
- Ensure smooth day-to-day running of showroom and studio
- Oversee production timelines and help keep jewellery orders on track
Support and coordinate with jewellers as needed
Assist in hosting jewellery workshops
- Manage inventory systems, POS, and customer follow-ups
- Ensure high standards in quality control
What We’re Looking For:
- At least 2 years experience in team leadership, sales, or operations (retail or creative industry a bonus)
- Strong communicator and problem-solver
- Organised, reliable, and comfortable working independently with a
- commitment to being on-site in Ahangama.
- Friendly, confident, and good with people
- Fluency in English, Spoken Sinhala preferred but not essential.
- Must be living on the south coast of Sri Lanka or willing to relocate.
What We Offer:
- A salary offer between 150,000 - 200,000LKR depending on management experience.
- A living allowance of 40,000LKR
- Access to our profit share scheme (ranges from 20 - 40,000LKR during high season months)
- The opportunity to work in a beautiful oceanfront location in Ahangama.
- The chance to be part of a growing brand and advance your career in upper management within the fashion field.
How to Apply:
If you’re ready to lead our operations and retail environment and contribute to our brand’s growth, we’d love to hear from you. Please apply via this form or send your resume and a cover letter to kate@oliveyu.com