AI Information Survey

AI Information Survey
Organization Name
Role in your Organization
Years of Experience in Mortgage Lending
Are you currently using any AI-powered tools in your lending processes?

YesNo
If yes, please specify
How familiar are you with the potential applications of AI in mortgage lending?

Very familiarSomewhat familiarNot very familar
For the following series of questions, please rate the impact the challenges will have on your lending operations. 1 is the most impactful.
The impact of Manual data entry and processing

1

2

3

4

5

1 is Worst, 5 is Best
The impact of Document management and verification

1

2

3

4

5

1 is Worst, 5 is Best
The impact of risk assessment and fraud detection

1

2

3

4

5

1 is Worst, 5 is Best
The impact of customer acquisition/demand generation

1

2

3

4

5

1 is Worst, 5 is Best
The impact of customer onboarding and experience

1

2

3

4

5

1 is Worst, 5 is Best
The impact of underwriting and decision-making

1

2

3

4

5

1 is Worst, 5 is Best
The impact of regulatory compliance

1

2

3

4

5

1 is Worst, 5 is Best
Other (please specify)
For the next series of questions, please rate how you believe AI could be MOST helpful to your lending operations today. (5 being the most helpful)
Lead generation and qualification

1

2

3

4

5

1 is Worst, 5 is Best
Loan application processing and automation

1

2

3

4

5

1 is Worst, 5 is Best
Credit scoring and risk assessment

1

2

3

4

5

1 is Worst, 5 is Best
Automated/touchless pre-approval

1

2

3

4

5

1 is Worst, 5 is Best
Fraud detection and prevention

1

2

3

4

5

1 is Worst, 5 is Best
Customer service and support

1

2

3

4

5

1 is Worst, 5 is Best
Loan servicing and portfolio management

1

2

3

4

5

1 is Worst, 5 is Best
Regulatory compliance and reporting

1

2

3

4

5

1 is Worst, 5 is Best
Other (please specify):
How likely is your organization to adopt AI-powered solutions in your lending operations in the 1-2 years?

Very likelySomewhat likelyNot very likely
How open do you believe you and your team(s) will be to adopting AI-powered solutions in our lending operations in the next 1-2 years?

Very likelySomewhat likelyNot very likelyI don't know
Please explain:
What are your primary concerns or hesitations regarding the future of AI adoption? (Rank the options, with 1 being the most important)
Cost
Integration with Existing Systems
Data security and privacy
Lack of understanding or expertise
Regulatory and compliance concerns
Please share any additional thoughts or suggestions on how AI can be leveraged to improve mortgage lending.
Should be Empty: