Application for AAOS PROMs Vendor Program

AAOS PROMs Vendor Application
Summary of AAOS PROMs Vendor Program
To view AAOS PROMs Vendor FAQ, click here.

The AAOS annually reviews applications for the AAOS PROMs Vendor Program from interested vendors who can provide secure, user-friendly PROMs services to its membership. The AAOS strongly believes that the utilization of PROMs in clinical care, combined with traditional clinical information (e.g., physical exam findings, imaging, etc.), is crucial to supporting a patient-centric approach to musculoskeletal care via shared decision-making, predictive analytics, and postoperative monitoring to understand a patient’s response to a treatment.

Beyond numerous benefits to musculoskeletal care, PROMs are primarily used in clinical research/retrospective applications (e.g., research studies, registries, etc.) and the use of PROMs at the point of care are infrequently incorporated due to actual or perceived barriers to implementation, including direct and indirect costs, time constraints, lack of knowledge on how to use PROMs effectively, and/or lack of perceived value to treatment outcome. Furthermore, individual clinicians and health systems that gather PROMs data are often collecting and using them independently and individually.

The AAOS seeks to promote qualified vendors via its AAOS PROMS Vendor Program to offer AAOS members increased access to systems/solutions that reduce the burden of collecting, storing, analyzing, and utilizing validated PROMs at the point of care to improve the quality of musculoskeletal healthcare.

Interested vendors should fill out the form listed below, and/or provide additional information, accordingly.

Selected vendors will be promoted annually to AAOS membership practicing within the United States as “AAOS PROMs Vendors” via numerous outlets (e.g., social media, AAOS Now, AAOS Headline News, AAOS Annual Meeting, etc.) as determined by AAOS.

Confidentiality of Application Information

The information provided in this application will be accessed and reviewed exclusively by the evaluation panel responsible for assessing and selecting vendors that fulfill the criteria for participation in the AAOS PROMs Vendor Program. None of the submitted information will be disclosed to or accessible by AAOS members or staff who are not engaged in the evaluation procedure. Furthermore, no competing organizations or vendors will be granted access to any information or materials submitted through this application.

Upon the conclusion of the vendor selection process for this application period, the submitted information and materials will be securely deleted from AAOS servers.
Company Background Information
Name of Company*
Company's Website Address*
Primary Contact *

First NameLast Name
Primary Contact E-mail*
example@example.com
Primary Contact Phone Number*

Area CodePhone Number
Year Business was Established*
Company Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Concise Overview of Company's Offerings:*
AAOS PROMs Vendor Program Evaluation Criteria
Primary Evaluation Criteria for AAOS PROMs Vendor Program: Kindly select all applicable criteria that align with the present capabilities of your company's solutions:*

The vendor's solution is interoperable with Epic, Cerner, AllScripts, Meditech and AthenaHealth. The system can work with the majority of existing electronic medical record (EMR) users and develop application programing interfaces (APIs) for EMR vendors with more than 1-2% market share, especially in the orthopaedic practice setting. A robust program for data attribution should be presented to address clinically relevant patient behavior (longitudinal outcomes, relative change in presentation, and effect of natural history).The vendor's solution offers computerized adaptive testing (CAT).The vendor's solution offers automated prompts and reminders for patients to fill out PROMs using electronic mail and text messaging.The vendor's solution allows for remote access for patients - allowing patients to fill out the questionnaires from a home computer, tablet, or mobile device. The content should scale appropriately across this range of devices.The vendor's solution provides real-time scoring and reporting for individual patients and clinicians via a user-friendly, configurable dashboard.The vendor's solution has the capability to aggregate data for internal and external reporting. (All data elements should be easily transmitted among other systems provided by other vendors, such as various EMR/EHR vendors.)The vendor's solution has the capability to report performance measures for public reporting programs (e.g., PQRS, MIPS).The vendor's solution is able to provide identity and access management for administrative personnel along with a description of how Move, Add, and Change process will be performed.The vendor's solution meets all relevant data security standards concerning encrypted transmission and storage. Specifically, their application should provide cyber liability insurance to cover any breaches or incidents.The vendor's solution is maintained with current software, security patches and scanned for vulnerabilities at regular intervals.The vendor's solution maintains a log for all critical access and administrative activities, which will be retained for up to a year for forensic purposes.The vendor's solution has published Service Level Agreements which are understood by all parties with regards to response, resolution, and uptime.The patient-reported outcome measures (PROMs) used within the vendor's solution are relevant to orthopaedics and are validated instruments (e.g., HOOS Jr. KOOS JR.)Any use of the data by the vendor is spelled out in the customer contract, and complies with all applicable laws, including but not limited to HIPAA.If the vendor stores customer data (for example in ‘the cloud’), apportionment of liability for data breaches are spelled out in the customer contract. Terms of coverage and limits of liability are clearly defined for all parties.
Please provide any additional details regarding the criteria listed above, as appropriate:
Additional Criteria (non-disqualifying): Please choose all relevant criteria that match your company's solutions' current capabilities:

The system has the ability to submit data to the AAOS Registries on behalf of registry participants (www.aaos.org/registries) and provides a mechanism for patients to consent to exporting data to AAOS (this may be part of an in-clinic blanket consent for some clinics/institutions).The vendor allows potential customers to test the solution in a test environmentAllow members to assign individual patients additional disease-specific instruments which are commonly administered or recommended/required by AAOSThe vendor would have a mechanism to regularly export de-identified data for AAOS use without the member's further involvementThe system offers an illustrated body map to help patients to indicate the area of greatest pain.The vendor offers a simple method for data or paper version of report to be added to patient records.
(Optional) If you are currently utilizing, or have plans to utilize, emergent technology (e.g., large language models, AI, machine learning) to interface with care teams and patients, please provide details, below:
Kindly provide any Additional Relevant Items below. These may include further details about your company's solutions, offerings, clientele, references, and examples of PROMs-oriented solutions. These materials will aid the review panel in evaluating your company's capabilities to streamline the utilization of PROMs at the point of care for AAOS members and their musculoskeletal care teams.

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Additional Questions (Optional)
Capture Rate Definition: Please define how your company measures the capture rate for PROMs in a healthcare setting:
Support and Training: Highlight any support or training initiatives that have proven instrumental in maximizing PROMs capture rates for your clients.
Staff Resources: What are the staffing requirements for the successful implementation of your solution? Are there specific roles or expertise needed on-site during the implementation process? Are there training programs available for the staff to effectively utilize the solution?
Implementation Timeline: What is the typical implementation timeline for your customers from signing the contract to full operation?
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AAOS PROMs Vendor Application

Summary of AAOS PROMs Vendor Program

Company Background Information

AAOS PROMs Vendor Program Evaluation Criteria

Additional Questions (Optional)