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    Cleaning Services Evaluation Survey

    Instructions: For each question, please select the option that best represents your experience. Each answer has a corresponding score. At the end of the survey, we'll calculate your average score (listed below) to assess if a change in cleaning services is necessary. 

    Scoring System Guide

    ☐ Very Satisfied (5 points)
    ☐ Satisfied (4 points)
    ☐ Neutral (3 points)
    ☐ Dissatisfied (2 points)
    ☐ Very Dissatisfied (1 point)

  • TOTAL SCORE - SEE ABOVE

    This scoring system allows you to quantify the feedback and make an informed decision based on the overall performance of the cleaning service.

    A score of 40 points or below indicates consistently poor performance, reflecting significant dissatisfaction across various aspects of the service. This low rating strongly suggests considering a change in your cleaning service provider.

    A score of 41-50 suggests that the service is satisfactory but not exceptional, and a change might be worth considering in the future.

    A score of 51-70 points or above indicates that the service is consistently satisfactory, suggesting no immediate need to change your current cleaning service provider.

    Feel free to reach out to Profile Services for a no-obligation, complimentary assessment and quote.  You can email us at info@environmentalservices.ca or call us at 647-703-2900.

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