IMPORTANT INSTRUCTIONS ON HOW TO BOOK:

1.  Everything with an asterix (*) must be completed or it wont let you submit your booking at the end.  If something does not apply to you type or select N/A so you can move to the next question.

2.  Please choose either KIDS DOMAIN (if your child can be part of a 1:15 ratio) OR FOUR DIAMONDS (a funded programme within Kids Domain for Neurodivergent children that require extra support - children requiring the extra support must have had their days pre-approved by Four Diamonds for these holidays)  IF YOU DO NOT HAVE A CLIENT NUMBER FOR FOUR DIAMONDS PLEASE APPLY HERE FOR ONE 

3.  Choose the centre location you are wanting to book into - the days that are still available will pop up on screen 

4.  One child per booking.  To book another child in, once you have submitted your first booking, choose the option "book another child in" and all your personal details will be already loaded.

5.  If you are wanting to apply for a WINZ Subsidy but HAVE NOT been receiving a subsidy in the last 10 weeks, an OSCAR subsidy application form will need to be completed by yourself and signed off and processed at our end. There is a cut off date for NEW subsidy applications (this is 2 weeks before school holidays commence).  Payment will be required from you before holiday programme can start for your child if your WINZ subsidy has not been confirmed by the time school holidays start.  Slower processing times at Work and Income are at this time of year.  Once WINZ have made full payment of your account the difference or full amount will be refunded back to you.  However if you can provide a letter/email confirming your WINZ subsidy has been approved before the school holidays start, the hours approved and the subsidy rate you qualify for then this will not need to be paid before care commences. 

6.  For changes to your bookings or cancellations (first check the cancellation cut off date  - any cancellations from this date is still payable),   
 Stokes Valley cancellation dates       Lower Hutt cancellation dates. 
To cancel or make changes you will need to complete the change of booking and cancellation form on our website https://www.kidsdomain.biz/change-of-bookings-notice-form/ a copy will be emailed to you for your records and a copy will be sent to accounts to action - you will receive an email from us once actioned.

7.  Read the terms and conditions carefully before agreeing and signing.

 

8.  Clear your cache and/or internet browser history before you start this form to avoid any issues

SEPT/OCTOBER 2024 SCHOOL HOLIDAY PROGRAMME

COST: All prices are advertised on our website when booking.  An Invoice will be emailed to you to pay on.
CANCELLATIONS/CHANGES TO BOOKINGS: refunds will only be given if cancellation is received before the cut off date advertised on our website. (you will be required to fill in the form change of booking/written notice form https://kidsdomain.biz/change-of-bookings-notice-form/ Texts, emails or verbal notice is not accepted. A copy is automatically emailed to you for your records once you have completed this form and this will be date stamped by Kids Domain and held with your booking. An administration fee of $5 per day per child will apply to cover administration costs.  Activities are prepaid in advance and as we roster our amazing staff to have the correct ratios, no refunds will be approved if the correct notice is not received.  Children that have 1:1 supervision arranged is still payable once invoice has been issued.
ACCOUNT DETAILS: Kids Domain, ANZ Bank, 06 0545 0282917 00 - please use your child's first/last name as reference/particulars or invoice number.  Four Diamonds clients will be invoiced directly by Four Diamonds Charitable Trust.  All invoices/statements are emailed.  Accounts that are not paid on time will incur a $5.00 late payment fee each week outstanding until the account is zero balance. Unpaid fees will be placed with a debt collection agency and/or department of courts where parents/caregivers will be liable for collection & court fees incurred.
PAYMENT PLAN: If you choose this option - accounts must be paid weekly with the first week already paid for before holiday programme starts and full payment must be received by the end of this school holiday period. Your payment schedule will be on the invoice. Accounts in arrears at the end of the school holidays will incur late payment fees
PAYMENT WITHIN 2 WORKING DAY:  Full payment is due within 2 working days of invoice. Accounts not paid in full within this timeframe will not receive the discount. Accounts in arrears at the end of the school holidays will incur late payment fees
WINZ APPLICATIONS:  need to be received by kids domain within 2 working days of your booking.  All WINZ subsidy applications need to be processed and scanned in by Kids Domain WINZ administrator.  If we do not receive your WINZ form within 2 working days of this booking your child's placement will AUTOMATICALLY CANCEL and you will be required to rebook (subject to placements being available).
WINZ SUBSIDY CUT OFF DATE:  New applications are 2 weeks before the school holidays commence, families that are already receiving a subsidy 2 working days.  WINZ subsidy forms are available to download from our website https://www.kidsdomain.biz/winz-oscar-subsidy hard copies are also available at each centre.  We accept applications scanned/emailed directly to us to make things easier for you email: kidsdomain@slingshot.co.nz - please make sure you have fully completed your form and attached latest payslip if working (a photo of payslip is fine as long as it is clear to read) WINZ will decline your subsidy if payslip has not been provided. If you are unable to get a payslip within 2 working days, please let us know so this does not hold up processing the application as we can forward this straight onto the childcare unit later. Please note that processing of your subsidy is between 2 weeks delay so please make sure you have completed your forms correctly and provided all documentation required to avoid any hold ups.  If your subsidy is declined, you will be invoiced directly for payment.
EARLY DROP OFFS:  If you require an early drop off that you have not already booked, this needs to be arranged prior with management at LEAST 24 hours IN ADVANCE so we can make sure Kids Domain has the correct staff ratio.  Under no circumstances can you drop your child off before 8.30am as this becomes a health and safety issue. You will be contacted by a staff member to return.
LATE PICKUPS:  If you have booked the half day session, pickups from 3.30pm onwards will incur a late pickup fee of $20 for the first 15 minutes (3.30pm-3.45pm) and $20 per 5 minutes after that. Pickups from 5.30pm onwards will incur a late pickup fee of $20 for the first 15minutes (5.30pm to 5.45pm) and $20 per 5minutes after that. This fee will be applied to your account to cover the cost of staff having to work overtime.
OTHER INFORMATION: Parents/caregivers are to see a supervisor on arrival so they can sign your child in on the Ipad, upon pickup please see the supervisor so they can sign your child out on the Ipad. Please ensure all medication is given to a supervisor so they can administer and record on their file. All medication in pill form has been given in the correct dosage for that day. We cannot cut tablets in half, quarters (this has to be done by the parent/caregiver) for health and safety reasons. Please bring everyday - morning tea, lunch, afternoon tea, snacks and water bottle. We are not able to do cookups of noodles, heat left over dinner etc. so please bring a packed lunch. During summer sunhats and sunblock are required everyday. We also request you to sunblock your child prior to attending in the mornings and name their sunblock and keep in school bag. Outdoor pools/beach trips we highly recommend your child wear a rashvest/t-shirts/hats to protect them from the harsh rays (even on overcast days). For Swimming Days - all children 7 and under will not be permitted in the deep pool/hydroslide for safety reasons. All other children will be - however if the lifeguards do not think your child is capable of being in the deep pool they will request your child to swim half/full length of the pool as part of their rules for health and safety. Days activities may change unexpectedly so please ensure your child has appropriate clothing - e.g jackets, warm/cool clothing. Skirts/good clothing may not be appropriate. Photos/video/artwork may be used in a range of promotional materials, such as print and electronic media, including our websites and social media pages. New enrolments will be automatically added to our mailing list
BUS/VAN TIMETABLE: Is included with the activity schedule for all the outing (trip days) and will be put up at each centre also - the transport is unable to wait if you are late so please make sure your child/ren arrive at the centre at least 15 minutes before the bus is due to depart.
SICKNESS: Please keep your child at home if they are unwell until recovered as we do not have the facility to look after sick children. If your child attending the programme becomes unwell we will contact you to collect your child as soon as possible. Please notify the centre if your child has been diagnosed with an infectious illness straight away. If your child has had vomiting or diarrhoea either at the centre or at home they will be excluded from the programme until they have been symptom free for 24hours.
BEHAVIOUR MANAGEMENT: You may be contacted to collect your child at the supervisors discretion and you will be liable for any costs if your child damages property. The fee is non refundable if your child has been removed from the programme
CHILDRENS PROPERTY: children are welcome to bring in toys, cellphones, tablets etc, but it is their responsibility. Staff will not be able to look after the children’s property so this must be kept in their school bags.
Kids Domain and staff will be free and clear of all liability in the event of any injury as accidents do happen from time to time, damage or loss sustained by your child or to personal affects. A full copy of policies and procedures are available to read at each centre or online www.kidsdomain.biz/policies.  The information I have given is correct and this booking forms a legally binding contract between myself and Kids Domain. Kids Domain's privacy policy is governed by the New Zealand Privacy Act 2020. If you voluntarily provide personal information (eg, through email feedback or online forms), we will keep that personal information secure and will not disclose it to any third party. Any personal information supplied will only be used for the purpose for which it was provided or permitted by the Privacy Act 2020 or otherwise required by law. Any information gathered may be viewed by the Ministry of Social Development for audit purposes, in line with the Privacy Act 2020, personal information required to be utilised that relate to any unpaid fees, can be passed to a debt collection agency and/or department of courts.

Please check your form carefully before pressing the 'submit form now' button below as booking will confirm automatically and the fee is payable