Introduction
FAST is a performance improvement system that lifts results faster.
It has four success factors:
- Focus – It focuses on results, creates a picture of the desired destination and develops measures of success
- Align contributions – It assesses the current reality and aligns level specific accountability to close performance gaps
- Steady flow – It plans a steady flow of activity, provides an agile process that simplifies delivery and promotes learning
- Track – It tracks results, provides reports to improve decision making and lifts below target results
FAST is suited to the current environment that rewards agility and speed. It equips leaders to lift results faster and sustain improvement.
Benchmark
Benchmarks are designed to establish the gap between your current practices and those required to lift results, faster and sustain improvement.
- There are four tasks and 16 actions that establish the gap
- Rate each action at the start and end of your improvement challenge
Each action must be scored on a 4-point scale. Simply review the benchmark questions and respond in terms of the how often you apply the practices.
The Measurement Scale
| Score |
Definition |
| 1 |
Never |
| 2 |
Sometimes |
| 3 |
Mostly |
| 4 |
Always |
Improvement in Results
As the Benchmark scores increase
- Skills will develop and learning will increase
- Results will improve and be sustained
- Culture will strengthen and wellbeing improve