Kaz's Service Noise/Vibrations Concern
Name
*
Phone
*
Email
Vehicle Details - Year / Make / Model
*
The Concern Occurs
Always
Sometimes
Rarely
Is this a Noise or Vibration Concern
Noise
Vibration
Both
At what speed does the Concern occur?
When did you notice the concern?
Suddenly
Gradually
Recently
Since a service or repair was done
If this has occurred since a previous service or repair, please describe what was done.
When does the concern occur?
Light to medium acceleration
Hard acceleration
Deceleration
Cruising (consistent speed)
Braking
Turning
In reverse
First thing in the morning
Normal road
Driving in a parking lot
Rough road
Going over bumps
Wet road
With vehicle occupants
Cold weather
Where is it felt / heard?
Front Of Vehicle
Rear Of Vehicle
Steering Wheel
Floor
Seat
Mirrors
Instrument Cluster (Dash)
Console
Brake Pedal
Clutch Pedal
Accelerator Pedal
Gear Shift Lever
Which type of noise fits your concern?
Engine Noise
Brake Noise
Vibration Noise
Wind Noise
Suspension Noise
Instrument Panel Noise
Interior Noise
Describe the noise
Bang (Any brief, loud and sharp sounds almost like a gun firing.)
Buzz (A constant sound that can also be felt through the steering wheel or vibrations through the floor.)
Click (A light sound, like a ball-point pen being clicked.)
Clunk (An abrasive sound, like a grinding stoned.)
Grind (A harsh metal-on-metal scraping noise.)
Hiss (It sounds like air or steam escaping from somewhere.)
Rattle (The same sound as marbles rolling around in an empty can.)
Thump (A loud dull noise)
Tinging (A high pitch tone)
Squeak (A short shrill cry or noise)
Whine (A drawn out higher-pitched noise that usually changes with engine speed.)
Wind Noise (A "whoosh" type of noise)
Rhythmic Clunk, Bang, Tap or Squeal
Growl (A low sound, like an angry dog)
Knock (Like a knock on a door)
Hum (Like a wire humming in the wind)
Boom (A sound like a drum roll or distant thunder)
Does any action stop or change the noise / vibration?
If the noise / vibration occurs in a specific instance and the above questions didn't describe it properly, please tell us how so we can try to recreate it to better identify the issue.
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