Assalamualaikum,
As we love keeping things simple and transparent! Here’s a quick guide to our terms and prices so everything’s clear before you order.
1. Orders
Please place your orders at least 5-7days in advance so we can prepare everything fresh for you.
Any last-minute orders are subject to our availability and may incur additional costs.
2. Payment
Full payment can be made via Paynow to 94527820, gourmetbyctr.
3. Cancellation Policy
As all food is freshly cooked, cancellations made less than 3 days before your order date will have a cancellation fee of 25% from the food cost.
Cancellations within 24 hours of delivery or collection are non-refundable.
4. Delivery & Collection
Delivery fees are $25 to non-residential address.
5. Packaging
Food will be packed in disposable containers or trays (depending on what’s available). No disposable cutlery will be provided unless requested.
6. Prices
All prices are nett, and may change without prior notice — but we’ll always let you know in advance.
At Gourmet by CtR, every dish is prepared with love and care. We appreciate your understanding and support — it allows us to keep doing what we love most: bringing hearty, homemade goodness to your gatherings!
Walaikumsalam,
Ct.R