• In order to confirm you have completed the check-in and induction process, please enter your email address (the same one that you use to communicate with us), watch the video and complete the quick 5-question quiz below.

  • Wrong Answer!

    It's critically important that you exit the building immediately. 

    If the alarm sounds, leave the building immediately by the nearest exit and wait outside at the assembly point.

    If you see smoke, flames, or smell burning, call 999 (Fire Brigade).

    If the alarm stops and there are no signs of fire, report it to [HMO manager/landlord contact]. Do not re-enter until told it is safe.

  • Right Answer!

    Yes, it's critically important that you exit the building immediately.

    If the alarm sounds, leave the building immediately by the nearest exit and wait outside at the assembly point.

    If you see smoke, flames, or smell burning, call 999 (Fire Brigade).

    If the alarm stops and there are no signs of fire, report it to [HMO manager/landlord contact]. Do not re-enter until told it is safe.

  • Wrong Answer!

    Always report problems at tenantguide.co.uk. We log all issues and send out a contractor if appropriate.

  • Right Answer!

    Always report problems at tenantguide.co.uk. We log all issues and send out a contractor if appropriate.

  • Wrong Answer!

    Tenants breaking the House Rules may be sent a formal warning if the issue is serious or if there has been more than one issue logged concerning the same tenant.

  • Right Answer!

    Tenants breaking the House Rules may be sent a formal warning if the issue is serious or if there has been more than one issue logged about the same tenant.

  • Wrong Answer!

    You should always leave the kitchen clean and tidy for the next person who uses it.

  • Right Answer!

    You should always leave the kitchen clean and tidy for the next person who uses it.

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