Primrose Schools

Primrose Schools Procare Software
Authorization Agreement for Tuition Debits 

Monthly/Weekly Tuition Payments

PAYMENT PROCESSING

• To initiate either an electronic debit, or create and process a demand draft against my Checking, Savings or Credit Card Account on file in Procare for the purpose of collecting childcare related payments.
• To withdraw sufficient funds to pay my regular childcare fees; any ancillary program fee, late fee, transaction fee, payment processing fee and/or any other dues that are due and payable from the account on record in Procare.
• To use their choice of third-party payment processor (Currently - Tuition Express®) to process all the payments.

  This authorization will remain in full force and effect until I notify Primrose Schools in writing of its termination. A written notification of termination must be received by the Primrose Schools leadership team two weeks in advance of termination and intent of unenrollment date. At which point, I authorize Primrose Schools to process any full and final amount due, to settle the account.

  Special Note about Billing Administration & Credit Card Processing Fee - 
  If you desire to use credit card as a form of payment for services being provided by Primrose Schools for your child(ren), you are fully made aware, you understand, acknowledge and authorize that a 5% billing administration and processing fee will be charged in addition to the regular weekly/monthly childcare tuition for the services being provided by Primrose Schools.

 

PAYMENT SCHEDULE TERMS

1. Payments - I/We, understand and acknowledge, that I/We have an option to

Schedule Payments – Recurring or Manual

a. Setup auto-recurring automatic payments - on Procare Childcare application to automatically process any dues. If selected, this option would then allow Primrose Schools/Procare Software, to automatically process my due payments at each required interval automatically on a recurring basis.

Please Note - Setting up AutoPay through Procare is strongly encouraged. It is the simplest way to ensure on-time payment of your tuition. An invoice for your monthly/weekly tuition will be available to you on the 1st day of each month/Thursday of each week. If AutoPay is selected, the invoiced amount will automatically be deducted from the account you have chosen on the 1st of each month/Friday each week.

b. Manual payments - If I/We do not opt to schedule recurring autopay, then I/We am/are responsible for manually processing the payment at each pay term (weekly or monthly tuition term, I/We would’ve opted with Primrose Schools for the tuition program for my/our child/ren).

Please Note - If you choose to manually make your payment each month through the Procare app or the Procare desktop website, payments are due by the 5th of each month.

Missed/Late Manual Payments - My/our failure to not process the payment does not absolve me/us of my/our obligation to pay the dues, and in the event of any missed payments, Primrose Schools would charge me a non-refundable late payment fee. 

Late Fee - Per the Application for Enrollment and the Parent Handbook Addendum, a $50.00 USD late fee will be applied to the account for any payments not received by the due date.

Failed/Returned Transactions - Failed transactions would incur $35 failed transaction fee.

Primrose Schools reserves a right to initiate and process a manual debit transaction to process the missed payment, and would add a manual processing fee of $10. The account on file in Procare would be used to process any past dues including but not limited to - the tuition payment, late fee, and any other past dues, which will be drafted from the account on the 6th of each month (for monthly) or Tuesday of each week (for weekly). 

2. Right to Audit and Billing Adjustments
We reserve the right, at our sole discretion, to audit and reconcile all customer accounts at any time. In the event that any discrepancies are identified, we may issue an adjustment to the account. If the reconciliation determines that additional amounts are owed, the customer shall be responsible for paying the outstanding balance within the time frame specified on the adjusted invoice. If the reconciliation determines that a refund is due, such refund shall be applied in the form of a credit toward future billing cycles of tuition fees and will not be issued as a cash payment
unless otherwise required by law.

3. Delinquent Accounts and Discontinuation of Services
In the event that any outstanding balance remains unpaid, or if Primrose School is unable to successfully collect such balance, Primrose School reserves the right to immediately suspend or discontinue services to the family. The full outstanding balance shall become immediately due and payable, and Primrose School may pursue all remedies available under applicable law to recover the past-due amounts, including but not limited to the recovery of collection costs, administrative fees, and any third-party fees incurred in connection with such collection efforts. In the event of service suspension or termination, Primrose School further reserves the right to deny re-admittance into the program and/or require the family to complete the full re-enrollment process, which shall include payment in full of all past-due balances, the non-refundable registration fee, and any applicable supply fees.