Excellence in Commercial Maintenance Plumbing and Gas

Sponsored by ReddiFund

Awards For Excellence 2024 Brochure

This prestigious award celebrates the companies that have consistently demonstrated outstanding professionalism, craftsmanship,and commitment to customer service in the commercial maintenance plumbing and gas sector.

This award will go to the Commercial Maintenance Plumbing Business that demonstrates the highest standards in keeping to scheduled appointments, timely completion of work, workplace cleanliness, technical knowledge and capability, attention to detail, WHS awareness and compliance, and customer service. When assessing customer service, the judges will consider how well the business keeps customers informed, responds to customer enquiries and supports customers by identifying on- the-job issues and providing solutions. Judges will also assess the structure and capability of the management of the business.

Your submission is not just an entry for an award; it is a testament to the positive impact and quality service you provide in your community.

Join us in celebrating excellence, and let's set the benchmark for future generations together.

Name (person submitting)*

First NameLast Name

Company*

Website

(optional)

Email*

Phone Number*

Social Media Links

(optional)

You must complete all sections of the online entry form to be considered

Previous Submissions*

Did you apply for this award last year? If so, how has your business progressed or changed in the past 12 months?

Scheduled Appointments*

Please describe how your company ensures timely scheduling and adherence to appointments. Attach any relevant documentation.

Timely Completion of Work*

How does your company ensure timely completion of tasks?

Workplace Cleanliness:*

Describe your cleanliness protocols and practices.

Technical Knowledge and Capability:*

Explain your team's technical qualifications and ongoing training efforts.

Attention to Detail*

Provide examples of how attention to detail is maintained in your operations.

WHS Awareness and Compliance*

Detail your WHS policies, compliance monitoring, and related activities.

Customer Service*

Describe how you keep customers informed, respond to enquiries, and provide support.

Management Structure and Capability*

Explain the structure and capability of the management within your company.

You must provide three references with contact details to be eligible. Please fill out the complete information for all three references below.

References*

Project Samples

Please attach any recent project samples including details and images relevant to the award. Accepted formats include CSV, DOC, PDF, JPG, PNG, MP3, MP. File sizes should not exceed 10MB.

Business Images

Please attach any relevant images of owners, staff, office, vehicles, equipment, etc. Accepted formats include CSV, DOC, PDF, JPG, PNG, MP3, MP. File sizes should not exceed 10MB.

Supporting Documents

Please attach any relevant documentation, such as customer testimonials, compliance certificates, training records, etc. Accepted formats include CSV, DOC, PDF, JPG, PNG, MP3, MP. File sizes should not exceed 10MB.

We must receive your entry by close of business on Tuesday 31 December 2024.

By entering, you agree that the judges can do all the following:

Openly assess customers, employees and business processes that relate to the category you have entered.
Mystery shop your business to assess your entry.
Conduct compliance and audit checks on your business that relate to the category you have entered

The decision of the judges will be final. For any enquiries, please contact the office on 9471 6661.

I hereby certify that all information provided is accurate and complete.*

Agree

Please note: Once submitted, applications cannot be modified, if you have forgotten to attach a file or an image please do not attempt to submit another application. Instead, please send an email to mail@mpawa.asn.au with documents attached