CFGG Warranty Claim Form

CFGG WARRANTY CLAIM FORM
Please read the instructions and warranty information below before submitting your claim.

What is covered under the lifetime K-Guard labor & performance warranty?
- Clogged downspout/gutters
- Rusting of screws
- Defects in original workmanship
- Paint chipping on end caps and miters
What is NOT covered?
- Clogs/defects caused by modifications to the gutter system not performed by CFGG (such as underground drains added to downspouts, removal or reinstallation performed by another contractor).
- Storm damage
- The exterior of the gutter (dirty gutter or debris on the outside of the gutter)
- Fading of the original color
- Damage caused by chemical reactions such as using harsh chemicals to clean the exterior of the gutter or galvanic corrosion caused by copper shingle granules.
- Damage to other parts of the home caused by failing to notify us of gutter clogs/damage
- Grading issues caused by house settling over time
- Rotten fascia board not caused by improper installation
- Normal wear and tear (scratches, dents, loosening of downspout straps)
- Neglect of the gutter system by the homeowner.
- Defects in other structural components of the home (e.g. roof construction) that impact the performance of the gutters. Example: short shingle overhang.
Note on Workmanship & Service Fee: Open gutter systems carry only a labor warranty that covers defects in original workmanship.

Service Visit Fee: If our technician finds that the issue is not covered under warranty, a service visit fee of $195.00 will be incurred. If we can perform repairs to a non-warranty problem, we will provide an estimate for you and, upon approval, the $195 will be waived. To avoid a service fee, please call our office to request an estimate if you believe you have a non-warranty related concern.
Your Information
Name*

First NameLast Name
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Phone Number*
Please enter a valid phone number.
Email*
example@example.com
Claim Information
Date Gutter Installed:*

MonthDayYear
Date
Type of Gutter System Installed:*

Carefree Gutter Guard (k-Guard) System5k or 6k GutterOther
Are you the original purchaser of your gutter system?*

Yes, I am the original purchaser of our gutter system.No, I am not the original purchaser of our gutter system
If not, did you have the warranty transferred to your name upon purchase of the home? (Inspection by CFGG and $295 warranty transfer fee)?

Yes, the warranty is in my name.No, I did not have the warranty transferred to my name.
Nature of Claim:*
Please briefly describe the nature of the claim, including when you first noticed the issue, and the location of the damage/problem on the house:
Please Attach Supporting Photos

Cancelof
Acknowledgement
Do you understand that you will be billed and liable for a $195 service charge if your issue is found not to be covered under warranty?*

Yes
Do you understand that failure to pay a non-warranty service fee will result in your warranty becoming null and void?*

Yes
Should be Empty:

Your Information

Claim Information

Acknowledgement