BEFORE BOOKING Click to view policies here philadelphiahairdesign.com/salon-policies. You are responsible for reviewing this information. We do not offer refunds on services. We have a 100% same day cancellation/no show policy. We use text, email and phone calls to commnuicate and are willing to customize based on your communication preferences. It is important to us that you are informed on all pertinent information. Click the link above to read our full policies.