General Manager Performance Evaluation
General Manager Name
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First Name
Last Name
Supervisor's Name
Please Select
Tiffany Noe
Jamie Hilton
Ashley Johnson
Corinna Andrews
Van Clagg
Hector Baez
Person Conducting Review
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First Name
Last Name
Restaurant
*
Please Select
#2376-Sandusky
#3224-Upper Valley
#3400-Georgesville
#4867-Interstate
#4963-Worthington
#6807-German Village
#7464-Route 23
#7743-Executive
#10844-Galena
#11103-West Broad
#11376-Lewis Center
#12436-Downtown
#15747-Canal
#19875-Troy Plaza
#20174-Hamilton
#21013-Tuttle
#22135-Orion
#23322-Enon
#32962-Gemini
#34778-Hillcrest
#35736-Murray Hill
#36093-Artesian
#36487-Diley
#40654-DelPoint
Date
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-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
1. Overall how would you rate this individual's performance based on your expectations for the role?
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Rows
Outstanding
Above Average
Satisfactory
Needs Improvement
N/A
QUALITY: Gold Standard Quality, VCM, Food Safety Integrity, PLX Execution
CLEANLINESS/MAINTENANCE: General cleanliness, Clean as you go, Maintenance and Repair, Organization
SERVICE: Customer Awareness, Speed, Courtesy, Accuracy, Hospitality
COST CONTROL: Effective controls of Food, Paper, OPS, and Labor to meet targets and P&L results
INVENTORY CONTROL: Maintain proper inventories, Proficiency in ordering, Proper and Timely inventories
SUPERVISION: Leadership, communication with team, Effective direction of team members, Performance Reviews, and Wage administration
TRAINING: Ability to recruit, select, train, develop, and retain crew and management team, Uses available resources (McHIre,etc)
PEOPLE SKILLS: Basic people practices and execution of commitment surveys, Maintains Safe & Respectful Workplace practices
SHIFT MANAGEMENT: Shift management procedures and practices, Effective scheduling, Decision making skills
ACTION PLANNING: SMART communicated, Current with PACE and People
JOB KNOWLEDGE: Understanding the duties and responsibilities of the job and the roles of your management team
VOLUME BUILDING: Overall efforts at increasing Sales and Execution of Promotions
DEPENDABILITY: Punctual, consistent attendance of yourself and accountable for team members dependability
PERSONAL APPEARANCE: Neatness and proper attire of yourself and your staff - including proper uniforms
ENGAGEMENT: Enthusiasm, Ability to accept constructive criticism, Empathy, Flexibility and Adaptability, Time management, and Organization
DIGITAL: Effective controls of GCRD, Inaccuracies, and Avoidable Dasher Wait Time.
RGR'S: Outstanding = Above 95%, Above Average = Above 90%, Satisfactory = Above 80%, Needs Improvement = Any Area Failed or Below 80%.
ONBOARDING/PAYROLL: Ensures accurate and timely Onboarding information, Communicates necessary Payroll information - including completion of Payroll Worksheet
2. Please indicate the competency in which this individual most excels at, and provide explanation as to why (specific examples are desired).
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3. Please indicate the competency in which this individual should focus on to drive the biggest impact to the organization, and provide explanation as to why (specific examples are desired).
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4. Notes
Scorecard Percentage
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3
5
7
Performance Evaluation Percentage
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3
5
7
Other__________
Submit
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