V2_Study into the use of software in community-based care and support

  • Is care technology available to everyone providing or receiving care and support?

    Does this include unpaid carers, such as friends and family members, or personal budget holders?

    How is this impacting on outcomes for supported people?

    Please answer this 10-minute survey to help us understand how you're planning, managing and reporting on care or support.

    This study comes from a coalition of care industry stakeholders...

    • Brainkind, the UK’s leading charity helping people to reach their best potential after a brain injury
    • Self-Directed Support Network England – which provides peer-led problem solving, access to sector specialists, resources and learning opportunities to health and social care commissioners, operational teams and service providers
    • Colligo Labs, a transformation consultant to the care sector
    • Total Care Manager, the complex care management platform
    • National Care Forum, the leading association for not-for-profit social care.

    With your help in answering this survey, we can identify where technology is needed to help people live independent lives.

  • Page 1/5: your care team/organisation

  • What kind of care provider or personal budget holder are you?
  • How many people do you / your organisation support? (If you're supporting a friend or family member, or you are a supported individual, the answer is likely to be '1'.)
  • How many people deliver care or support in your organisation? (if you're supporting a friend or family member, or if you're a supported individual, please give us the total number of paid and unpaid stakeholders in the care team)

  • Page 2/5: the people receiving support

    In a typical year, what proportion of the supported individuals would have the following conditions or support needs? If there's only one supported person, select 'all' or 'none'.

  • Physical disability
  • Learning disabilities or another neurodevelopmental condition
  • Challenging behaviours or behaviours of concern
  • Brain injury
  • Chronic physical illness
  • Complex support needs (this can be based on your own definition of 'complex')
  • Are in rehabilitation, or may have reduced support needs in the future
  • Mental illness

  • Page 3/5: how you manage and report on care

  • How do you manage and report on care or support activities? (select multiple where appropriate)*

  • Page 4/5: about your use of care management software

  • Which of the following are currently handled by your care management software?
  • Is any other software being used in combination with your care management solution?
  • Why did you adopt your care management software? Was it...
  • Does the supported individual or their family/support network have access to the care management software?
  • How is the care software viewed by your organisation?
  • How is the care software viewed by the supported person/people and/or their family/support network?

  • Page 4/5: about your methods for managing, scheduling and reporting on care

  • How are you currently recording care/support delivered? (select multiple if appropriate)
  • How are you currently handling rostering?
  • Are you using any other dedicated software for the following (select multiple if appropriate)
  • What's the reason you have not adopted a care/support management solution? (select multiple where appropriate)
  • Might you adopt a care management solution in the near future?

  • Final few questions... about your plan or wish to introduce care management software

  • Which of the following do you wish to be handled in the care management software?
  • What are the reasons for your interest in care management software?
  • Do you expect or wish the supported person and/or their family/support network to have access to the care management platform?

  • Thank you!

     

    Please tell us anything else that you feel is relevant - or scroll to the bottom of this page and click "submit".

  • It may be helpful if we can contact a few respondents to ask further questions. If you're happy for us to do this, please provide contact details

    If you're happy to leave your contact details, they will be stored and processed in line with GDPR and the Data Protection Act and will not be shared with any third parties.

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