How Billing Works
How will I be invoiced?
You will be emailed an invoice one calendar month in advance on the 7th. It is necessary to pay for the service prior to the commencement of each month. Upon your first payment you will also be charged your refundable bond amount (standard is $100).
If you have started part-way through a month, your first month’s invoice will be reconciled with a pro-rata charge. This means your first invoice may be larger than expected as your initial charges may be for one part-month and one full month in advance.
Monthly payment for your service is processed on the 21st of each month. Your first invoice is generally issued upon completion of your agreement. You will then receive your subsequent monthly invoices on the 7th of each and every month. Our accounts team will send them to your nominated email address. Additional email addresses can be CC’d if required.
Payment Conditions
A small transaction surcharge will apply based on your choice of payment method.
Automatic credit card deductions attract a 1% surcharge for Visa/Mastercard and a 2 % surcharge for Amex. You can select the option in the above products.
Account keeping fees of $15/month (inc GST) apply to Electronic Funds Transfer (EFT) payments.
Add your preferred card for payment
Please input your card details into our secure vault below. Please note, you will not be charged immediately, however, please ensure enough funds are available for processing.