Customer Credit Application Form

General Terms and Conditions of Sale

Order Placement
Orders can be placed by fax, phone, or emailed to orders@reelproduce.com. The lead time is 1 day depending on the product or specialty items. Orders may be placed Sunday through Friday by 11:00 PM for next day delivery.
Will Call Orders
REEL Produce requires a minimum of 2 hour notice prior to pick up for will call orders. We recommend calling to schedule your will call order to avoid having to wait. Pick up time is between 10AM - 2PM Monday through Friday.
Dark Drops
Dark drops provide a more flexible option for customers that may not be open at the time of delivery. If you request a dark drop you agree to pay for the deliveries done by REEL Produce. If there are any issues with the delivery you must report it to customer service immediately to resolve any issues with the delivery.
Returns
Returns must be pre approved by customer service prior to returning the product to REEL Produce. Pre-approval authorization will be based on the review of the information provided, including but not limited to product handling during transit, expiration date and reason for return. Returns will be issued a credit memo, or an adjustment of the original invoice will be processed. A credit will not be issued if the product is dumped without prior authorization.
Limited Liability
REEL Produce, as a wholesaler distributor of finished products, shall be held harmless and free from any liability for claims or damages that may arise from the use or consumption of distributed products.
Payment terms
COD, unless credit is extended, and a written notification is received.
Deductions Deductions as a form of payment to REEL Produce must be pre-approved. The exact dollar amount and reason for deduction must be mutually agreed upon prior to a deduction being taken.
Product Discrepancies
Any claims for receiving discrepancies or damaged products must be made within 24 hours of receiving. If the products were delivered, the driver should be notified, and the damage shown to him on time of delivery. On customer pickups the load is the responsibility of the carrier. Although REEL Produce will make every effort to validate the claim it is ultimately the responsibility of the carrier to review and count the product prior to signing the packing list or
invoice.

GENERAL CREDIT AGREEMENT

TERMS AND CONDITIONS

The undersigned (Buyer) agrees that all purchases made by Buyer, or by any person representing himself to be an agent, employee, or representative of Buyer, from REEL Produce (Seller) are subject to the following terms and conditions.

1. Credit terms are at the absolute discretion of the seller who may terminate, alter, or deny credit terms without notice, and without cause. Additional credit will not be extended if your account becomes past due unless satisfactory arrangements are made with our credit department.
2. All invoices are dated on the same day as the delivery of the customer’s order. A copy of the invoice will be dropped off together with the delivery.
3. All amounts due for goods and services purchased from Seller are payable in full (not in installments) at the Seller’s distribution facility from which they are delivered.
4. All amounts due Seller are payable in accordance with the payment terms granted by Seller’s credit department at the facility from which the goods and services are delivered. Any amount due to Seller and not paid in accordance with such payment terms, shall bear interest at the minimum lawful rate permitted to be charged on no consumer debt under the applicable state’s law. The accrual or payment of interest does not authorize the Buyer to defer payment of any indebtedness beyond Seller’s credit terms. Buyer shall pay Seller a service charge of $35.00 for all checks returned by Buyer’s bank.
5. Buyer warrants to Seller that all information furnished for the purpose of obtaining credit is true, correct, and complete in all material respects, and Buyer authorizes Seller to investigate all references and other sources pertaining to the credit and financial responsibility of Buyer. Buyer shall be jointly and severally liable for all sales to Buyer’s successors that are charged to Buyer’s account and originate before Seller receives from Buyer by certified mail explicit notice of change of ownership.
6. Buyer shall pay all attorney’s fees, court costs and other expenses incurred by Seller to collect any indebtedness or damages owing by Buyer, whether incurred in connection with litigation, or litigation ensues, and without limitation on the kind of judicial proceeding.