Because we care about the safety and wellbeing of all pets, we want to assure you that we will make every effort to make your pet's grooming visit as pleasant as possible.
If during an appointment it becomes apparent that your pet is not able to be groomed due to aggression/behavior or any other issue, the customer will only be charged for what services have been performed. Minor injuries such as nicks from clippers, scissors, or toenail trimmers may result if your pet does not respond to the groomer and remain still during the grooming or toenail trimming procedures.
If your pet has any allergies or medical conditions (epilepsy/seizures, diabetes, arthritis, separation anxiety, asthma, etc.), it is extremely important that you make the groomer/Dolfly Canine Training & Grooming LLC aware of any medical & behavioral issues so that we can take the necessary steps to ensure your pet's utmost safety and comfort.
Pet guardian/Customer assumes all liabilities, financial and otherwise, for the behavior and health of their pet in both the professional groomer and self-wash areas. In consideration of the services rendered by Dolfly Canine Training & Grooming LLC, Customer waives any and all claims, actions, or demands of any nature, foreseen or unforeseen relating to the care, control, and health of customer's pet arising during or after services performed by the Groomer/Dolfly Canine Training & Grooming LLC.
Expression of anal glands are done externally by Dolfly Canine Training & Grooming LLC upon request. If you find your pet to have persistent irritation of their rear end, we encourage you to speak with our veterinary staff as your pet could be experiencing irritation from the external expression provided during their time in grooming or from a preexisting condition.
Occasionally, grooming can aggravate a current, or expose a preexisting medical condition. Such medical conditions could arise during or after the grooming procedure. In the event of this situation, The pet Guardian/Customer shall not hold the Groomer/Dolfly Canine Training & Grooming LLC liable. Pet guardian/Customer shall not hold the Groomer/Dolfly Canine Training & Grooming LLC liable for any skin irritations that may result from grooming procedures or any stressful effects that grooming may have on young, geriatric, timid, or temperamental pets.
Pet guardian/Customer also shall not hold the Groomer/Dolfly Canine Training & Grooming LLC liable for any problems uncovered on a badly matted or otherwise neglected coat or integument.
Dolfly Canine Training & Grooming LLC holds the highest standards to ensure that your pet is handled with respect and cared for properly. We recognize and respect that all pets are living beings who have feelings and experience emotions. We value that you have entrusted in us to provide our services to them.
In the event that an unforeseen medical emergency occurs with your pet during their time in grooming, during normal business hours Dolfly Canine Training & Grooming LLC and its affiliates will make all reasonable attempts to contact you in the event that your pet must receive emergency medical treatment.
Medical Consent*
By signing below, I acknowledge all of the statements above and understand and agree to release Dolfly Canine Training & Grooming LLC its groomers, owners, and affiliates from any and all liabilities, expenses, and costs (including veterinary and legal fees) resulting from any service provided; or unintentional injury to my pet while under their care or afterward.
I formerly grant groomers associated with Dolfly Canine Training & Grooming LLC permission to groom my pet(s).