2025 E-1 Ethics Complaint Form

Greater Albuquerque Association of REALTORS® Professional Standards Office 1635 University Blvd. NE Albuquerque, NM 87102 505-724-3485

Form #E-1
Ethics Complaint Form #E-1

To the Grievance Committee of the Greater Albuquerque Association of REALTORS® (GAAR)
Date Filed*

MonthDayYear
Date
Complainant #1*
Complainant #2 (if applicable)
Respondent #1*
Respondent #2 (if applicable)
Complainant(s) alleges a violation of Article(s) of the Code of Ethics. *Cite the specific article(s), not a Standard of Practice. *
Upload your statement (narrative) that substantiates your allegations.*

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Or complainant alleges a violation of membership duty as set forth in the bylaws of the association in Article VI, Section 2 and 3 and alleges that the above charge(s) (is/are) supported by the attached statement, which is signed and dated by the complainant(s) and which explains when the alleged violation(s) occurred and, if a different date, when the complainant(s) first knew about the alleged violation(s).

This complaint is true and correct to the best knowledge and belief of the undersigned and is filed within one hundred eighty (180) days after the alleged offense and facts constituting the matter complained of could have been known by the complainant(s) in the exercise of reasonable diligence or within one hundred eighty (180) days after the conclusion of the transaction, whichever is later.
Upload any additional documentation (evidence) to substantiate your allegations.*

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Cancelof
Date(s) alleged violation(s) took place:*

MonthDayYear
Date
Dates you became aware of the facts on which the alleged violation(s) (is/are) based:*

MonthDayYear
Date
Date of the closing or conclusion of the transaction, if applicable:*

MonthDayYear
Date
Are the circumstances giving rise to this ethics complaint involved in civil or criminal litigation or in any proceeding before the state real estate licensing authority or any other state or federal regulatory or administrative agency?*

YesNo
If yes, please specify (the authority, agency etc.) and provide any applicable case number:
You may file an ethics complaint in any jurisdiction where a REALTOR® is a member or MLS participant. Note that the REALTORS® Code of Ethics, Standard of Practice 14-1 provides, in relevant part, “REALTORS® shall not be subject to disciplinary proceeding in more than one Board of REALTORS® . . . with respect to alleged violations of the Code of Ethics relating to the same transaction or event.”
Have you filed, or do you intend to file, a similar or related complaint with another Association(s) of REALTORS®?*

YesNo
If yes, name of other Association(s):
Date(s) filed:

MonthDayYear
Date
Please note: The Greater Albuquerque Association of REALTORS® (GAAR) has implemented an Ethics Citation Policy that allows for the faster, streamlined processing of ethics complaints in a way that is consistent with the National Association of REALTORS® (NAR) Code of Ethics and Arbitration Manual. This manual sets the standard for the ethical behavior of REALTORS®.

Conditions for Inclusion in the Ethics Citation Program: Not all complaints will automatically be handled under this program. Only complaints that meet specific criteria (as defined by the policy) will be processed through this citation program. If your complaint qualifies for this program, you will be notified.

Citation Program Overview:

1. Eligibility for a Citation: Based on the Code of Ethics and Arbitration Manual (Sections 19 and 20), the Grievance committee reviews, amends, or dismisses complaints and decides whether they should proceed to a Professional Standards Ethics Hearing. If the complaint is eligible for a citation, it is forwarded to the GAAR Citation Panel, to determine if the complaint allegation(s) would constitute a "citable offense."

2. Citation Process: The Citation Panel may issue a citation, or they may forward a complaint to be heard at an ethics hearing. The citation takes the place of a formal ethics hearing unless otherwise requested by the respondent. The complainant is notified that a citation has been issued and that the respondent will not be made aware of the complainant's identity.

3. Respondent's Right to a Hearing: Upon being issued a citation, the respondent has twenty (20) days from citation notification to reject the citation and request the complaint be heard at an ethics hearing.

4. Complainant's Preference for Anonymity: If the respondent chooses to move forward with a hearing, and the complainant does not want to advance their complaint at an ethics hearing they will have the right to remain anonymous and will not be informed of the case outcome or any final decision that might be made in the matter.

5. Grievance Committee Options: In the event that the respondent requests a hearing in lieu of accepting a citation, and the complainant opts to remain anonymous, the Grievance Committee would review the complaint to see if there is enough evidence for a Hearing Panel to consider and has the option to appoint a Grievance Committee member to act as the complainant at a hearing or the may dismiss the case.

I understand that when filing a complaint, my/our identity will not be kept confidential if it is determined that the complaint does not qualify for the GAAR Ethics Citation Program.
I understand that when filing a complaint, my/our identity will not be kept confidential if it is determined that the complaint does not qualify for the GAAR Ethics Citation Program.

I understand that should the Grievance Committee dismiss this ethics complaint in part or in total, that I have twenty (20) days from receipt of the dismissal notice to appeal the dismissal to the Board of Directors.

I (we) declare that to the best of my (our) knowledge and belief, my (our) allegations in this complaint are true.
Complainant #1 Name*
Date*

MonthDayYear
Date
Email*
Best Phone Contact*

Area CodePhone Number
Signature*

Clear
Complainant #2 Name (if applicable)
Date

MonthDayYear
Date
Email
example@example.com
Best Phone Contact

Area CodePhone Number
Signature

Clear
Related Links

https://www.gaar.com/the-code

https://www.nar.realtor/code-of-ethics-and-arbitration-manual
For more information about filing an Ethics Complaint process or the Ethics Citation Program, please contact the GAAR Professional Standards office 505-724-3485 or 505-724-3466.

The Greater Albuquerque Association of REALTORS is located at 1635 University Blvd. NE, Albuquerque, NM 87102
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Greater Albuquerque Association of REALTORS® Professional Standards Office 1635 University Blvd. NE Albuquerque, NM 87102 505-724-3485