This is an arrangement between Dixie Dental and the Patient/Guarantor. The word Guarantor refers to the responsible party. Signing this policy determines you as the Guarantor. The word account means the account that has been established in your name to which the charges are made and payments credited. The words "we' and 'our refer to Dixie Dental. By executing the agreement, you are agreeing to pay for all services that are received.
Monthly Statement: If you have a balance on your account. we will send you a statement. It will reflect a previous balance, any new charges to the account, and any payments or credits applied to your account during the month.
Payment Options if you have no insurance: Payment is expected in full on the day that treatment is rendered. You may pay cash, check or credit/debit card. You may prefer to secure financing through a third party such as CareCredit. If you would like more information on this please ask.
Insurance: Insurance is a contract between you and your insurance company. We will bill your insurance company as a courtesy to you. In order to properly bill your insurance we require that you disclose all insurance. Failure to provide complete insurance information may result in the patient responsibility for the entire bill. Dixie Dental will bill your insurance: however, it is NOT a guarantee of payment. Although we may estimate what your insurance company might pay. it is the insurance company that makes the final determination of your eligibility and benefits. Insurance companies provide an Explanation of Benefits outlining payments and patient balances. I understand that the fee estimate listed for dental care can only be extended for a period of six (6) months from the date of the patient examination
Payment Options if you have insurance: You will need to pay your deductible. co-payment. and any out-of-pocket portions at the time of service by cash, check. or credit card. If you choose to pay for all of your treatment in full at the time of service, we will promptly issue a refund for any credit balance. It is your responsibility to verify coverage and eligibility with your insurance carrier prior to service.
Payments: Unless we approve other arrangements in writing, the balance on your statement is due upon receipt. If payment is not received. we reserve the right to refuse future appointments on delinquent accounts. Any balance remaining after your insurance coverage is collected, for whatever reason, is your responsibility. Full payment is due upon receiving your statement from Dixie Dental unless prior arrangements have been made.
Returned Checks: There is a $25.00 returned check fee on any checks returned by the bank. We may choose to proceed with legal action which could result in additional fees to the patient or guarantor on the account.
Past Due Accounts: If your account becomes past due, we will take necessary steps to collect this debt. If we have to refer your account to a collection agency. you agree to pay all of the collection costs that are incurred. If we refer the collection of the balance to a lawyer, you agree to pay all lawyers' fees that we incur plus court costs.
Interest Charges: A monthly service charge at a fixed rate of 1.5% per month/18% per annum (or the maximum allowable rate at the time) of the unpaid balance as of the last day of each month will be assessed and added to the balance on all accounts exceeding forty-five (45) days from the date of service unless previously written financial arrangements are made.
Missed/Cancelled Appointments: A $58.00 fee will be added to your account, each hour scheduled, for appointment cancellations that do not give our office a 24 hour notice.