Private lessons are a limited, high-demand coaching resource and are assigned as dedicated weekly time slots based on each Member’s program package. To maintain scheduling integrity, a minimum of 48 hours’ notice is required to cancel or reschedule a private lesson. Lessons canceled with fewer than 48 hours’ notice are not guaranteed to be rescheduled. Lessons canceled within 24 hours, or missed without notice, are forfeited and not eligible for rescheduling or refund.
Members may reschedule no more than two (2) private lessons per calendar month, provided proper notice is given, and those rescheduled private lessons must be within the same month. Any reschedule request(s) beyond two (2) per month may be treated, at Polaris Fencing Center’s sole discretion, as a missed lesson(s) and forfeited. The Club reserves the right to modify scheduling privileges, deny advance bookings, require prepayment, or impose disciplinary action for repeated abuse of scheduling policies.
Repeated failure to attend scheduled group classes or private lessons, chronic late cancellations, reserving lesson times without use, or otherwise restricting access to coaching resources may constitute grounds for suspension or termination of membership.
Polaris Fencing Center reserves the right, in its sole discretion, to suspend or terminate membership at any time for cause, including but not limited to violations of Club policies, safety rules, codes of conduct, attendance requirements, or failure to follow staff or coach instruction. Conduct deemed disruptive, unsafe, unethical, or detrimental to the Club, its Members, or its operations may result in immediate action. Termination decisions are final, and unused fees, dues, or prepaid amounts are forfeited unless otherwise required by law. The Club is not obligated to provide an appeals process.
Membership cancellations take effect 30 days from the first day of the following month. For example, cancellation on October 15 results in membership remaining active through November 30, and applicable November program fees will be charged. Credits, if issued, apply only to future months; prior payments are non-refundable.
I had read and understand Polaris Fencing Center’s club membership, group class and private lesson cancellation and rescheduling policies and monthly program crediting policies.