Please read the full terms and conditions below:
As a self-paced student student you have 3 days after paying to look over our agreement before entering a classroom or seeing course materials and agree to our terms. If BEFORE 3 days, you have changed your mind, you will receive a full refund minus any fees that apply from our square processing place as long as you have not entered classroom with exception of pilot programs as they are non-refundable. Pilot program classes are Magnificat Holistic Woman's Health class and Our Lady of Dreams Academy. If books have been ordered or rebozo, then they must be returned in original condition to us at your expense. All requests for refunds must be in an email in writing. If you choose to enter classroom or choose to ask for files or modules for class before 3 days is up, there are no refunds after this. Payment plans must be sent in a timely manner. After no payment for 14 days - you get a $25 fee added to your account and after 30 days, you are removed from the classroom. And we still have the right to pursue legal action for any payments due to our classes. You also agree to no chargebacks on credit card company. If we decide to do a zoom fast-track class, you will sign an agreement form related to that. Thank you.
Your responsibility: You are responsible for understanding the terms of agreement and agreeing to them. You are responsible for asking about timing of class and knowing your time zone. All our classes are usually in central time. You are responsible to come to any live/zoom class if offered or show up for your self-paced class. You are responsible to ask questions of the teacher/instructor. You are responsible for being present. Participants agree to read ahead as much as possible from their books/manuals before class begins (if zoom class - or we may assign readings). Students are expected to come to class in a timely manner and attend all class dates. Missing a class incurs a $50 fee, and you can reschedule by contacting the instructor unless the instructor has heard from you within 24 hours before class that you need a recording for that session then we waive any fees. If teacher gets sick within 10 minutes of class, she may not be able to text or email you - just wait for an email from the instructor and we will start as soon as possible (zoom classes only). If she needs to cancel and reschedule class, she will do so. The instructor may reschedule anything at the last minute - remember I am a doula too. The instructor may cancel due to low enrollment, offering a switch to a preferred class time or day without extra fees. Tickets are non-transferable. International participants will receive virtual materials or opt to pay shipping differences. We have right to include our teenage daughter to help demonstrate any rebozo techniques or use any videos that we deem necessary to display. Another part of this agreement is that you are to respect the teacher and this training institute. If you have a complaint, we would like you to contact us directly about an issue and not go behind our backs and gossip – be charitable. If you have an institution, birth center or some other "funding" source for your class, then we need to contact them directly and talk with them in order to know when payment will be sent or mailed to us. If you or any funding person are mailing a check to us, a check must be here within 10 days before any zoom class date, or you will have to reschedule your class date. We prefer to be paid through our website. If you have any issues enrolling, please email catholicdoulaprogram@gmail.com and we can invoice you. If you have any issues with a classroom logging in, etc. we will do our best to help but some of the platforms we use are not in our control. You can ask Google or Thinkific for password recovery help (or future platform if we choose a different location). Materials for our classes: We also have copyrighted materials and you are not able to share our materials with anyone else. Materials can be downloaded usually from classroom. Materials can be in various formats from Power Point slides or PDF booklets. You may print our PDF booklets if you ask permission first. Videos and/or rebozo workshops: We have a right to use our teenage daughter in videos that we present for some comfort techniques which maybe previous recorded. We have right to use any videos we deem necessary for our classes.
Books: All books and other items that maybe promised to you for class will not be mailed out till you sign this agreement form. If something was mailed before then, we have right for cost of materials taken out of any refund requests. Not every class receives a book, so please look at the package you have chosen. Once we have ordered your book(s)and/or other items (like a rebozo) then you also will not be refunded for those items. If an item is lost, we are not responsible for lost items and you must pay or re-order materials if lost - you must give us valid mailing address. We assume that you agreeing to our terms means you are ready to start our classes and having a rocking great time becoming a doula, childbirth educator, or coach! Please agree to terms in proper area below. Thank you.