Complaint/Grievance Form
We appreciate your point of view and welcome your input. If you have a complaint or grievance about any aspect of our Service, we request that you complete this form and/or provide details in writing to info@metellaoosh.com.au or our Management Executive at pandc@metellaoosh.com.au
Name
*
First Name
Last Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Best time to call
What is the complaint/grievance about?
Please Select
An action or decision of an Educator/Staff or Management?
The health, safety, or well-being of child/children within the service?
Other
Complaint/Grievance details - Please provide specific details of your complaint or grievance. Describe what happened, including when the matter occurred, and mention any steps that have been taken to resolve the issue so far.
*
Have you raised this matter with anyone before?
Please Select
YES
NO
If YES, who? and what was the outcome from your discussion?
What is the result you are seeking? [apology, feedback/explanation, additional information, review or change of policy or decision]
*
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