Customer Application 2025

Store Name* This field is required.

Owner Information* This field is required.

Owner's Name

Owner's Phone Number

Owner's Email

Store Phone Number

Store Address

Is the owner the main contact of the onboarding process?* This field is required.

YESNO

Main Contact Information

Name

Phone Number

Title (e.g. General Manager, Assistant, Agent, Partner, Owner's family members etc.)

Preferred Language of Communication* This field is required.

English

Spanish

Mandarin (Chinese)

Other

Preferred Go Live Date (Installed and started to use)

Date

New or Existing Business?* This field is required.

New

Existing

Other

Is this New Business?

Existing Business

Are you currently using other POS System (s)?/ Have you used other POS system(s) before)

What is your current POS Name?

Why do you want to switch?

What do you like or dislike about the system? Are there specific features that you would like to replicate?

Are you currently using other POS system(s)?/Have you used other POS system(s) before?

YESNO

What is your current POS Name?

What POS system(s) are you currently using/have you used before?

Toast

Clover

Square

Aloha

Spot On

Shift 4

Menusifu

Chowbus

TouchBistro

Harbortouch POS

Revel

Future POS

Hot Sauce

Heartland

Lightspeed

Other

Why do you want to switch?

Please share your experience with your current/past POS system

What do you like about the system? Are there specific features that you would like us to replicate?

What do you dislike about the system?

What types of information would you like to transfer?

Customer list with loyalty point (+$49)

Employee information

Gift card data

Other

Do you wish to transfer information from your previous POS system?If yes, please export your data into Excel or CSV format and send it to: sales@kwickpos.com

YESNO

Are you planning to purchase new hardware or reuse existing hardware?

Purchase new hardware

Reuse existing hardware

Partially reuse existing hardware

Please list the existing hardware you plan to reuse:

Number of Station(s): Make(s) Type a label Model(s)
Number of Tablet(s): Number Make(s)     Model(s)
Number of Printer(s):   Make(s) Model(s)
Number of KDS(s):      Make(s)     Model(s)

Who is your Internet Service Provider?* This field is required.

Comcast

AT&T

Spectrum

Verizon

Not sure

Other

Who is your Phone Provider?* This field is required.

Comcast

AT&T

Spectrum

Verizon

T- Mobile

Nextiva

RingEX

Vonage

Other

Phone Services

Who is your Internet Services Provider?

Who is your Phone Provider?

What kind of phone system you will have

How many phone numbers do you have?

What Kind of Phone System You Will Have?

Regular Phone

VOIP

How Many Phone Numbers Do You Have?

More than 2

What is your Business Hour?

Sun    *      Open Time    to    Close Time
Mon    *     Open Time    to    Close Time
Tue    *     Open Time    to    Close Time
Wed    *        Open Time    to    Close Time
Thurs    *        Open Time    to    Close Time
Fri     *       Open Time    to    Close Time
Sat     *       Open Time    to    Close Time

Can you provide all the menus you have?Please also include Breakfast; Lunch ;Brunch ;Dinner ;Happy Hours ;Alcohol ;Catering ;Others ( Please upload) if applicable

Drag and drop files here

Select files to upload

Max. file size: 10.6MB

Can you provide about photo of your business area?Please also include front, back, and kitchen

Drag and drop files here

Select files to upload

Max. file size: 10.6MB

What kinds of the kitchen printers you have?

Appetizer

Salad bar

Bar

Sushi

Sashimi

Ramen

Kitchen

Pizza

Fryer

Runner

Expo

Packer

Dessert

Others

Other

Table Layout UploadPlease also include include table number, different rooms and areas (e.g., indoor seating, patio, bar area, private dining room) if applicable

Drag and drop files here

Select files to upload

Max. file size: 10.6MB

How would you like to send in your Floor plan/Store layout?We would like to get some ideas of how all the network/hardware will be located

Rough drawing

File Upload

Email (Please email it to sales@kwickpos.com)

Please draw a store layout of how all the hardware will be locatedPlease mark the locations for devices such as router, bar, front counter, pizza kitchen printer, salad printer, Kitchen Display System (KDS), and any other relevant equipment.

What is the sales tax rate of your state?* This field is required.

Do you have any other tax types?
Liquor Tax Rate     Yes     No *    If yes, at what %?
Additional Tax Rate Yes     No *
1. What is the name of the tax?       at what %?
2. What is the name of the tax?       at what %?

What order types are utilized in your stores?* This field is required.

Dine-in

Walk-in

Pick-up

Delivery

Other

What payment methods does your store accept?

Cash

Credit Card

Gift Card

Check

Comp

Loyalty

Onbook

Doordash

Ubereat

Grubhub

Others

Other

How would you like your credit card payments to be processed?

Automatically every night at 2 A.M. EST (Auto Batch)

Manually whenever you choose (Manual Batch)

What Employee Roles are needed

Owner

Manager

Cashier

Host

Server

Bartender

Busser

Expeditor

Runner

Chef

Dishwasher

Helper

Others

Other

Do you need employees to clock in and out using the POS system?

YESNo

If yes, do you also want to track breaks?

Yes (breaks in/out)NO

Would you like overtime hours to be shown on the clock-in report?

YesNO

Would you like to provide us with employees information so we can input into the system?e.g. Employee Name, Role, Wage, Passcode (for POS access)

Automatic service charge for guests?
Yes     No * If yes, what is the % of the service charge?

Any gratuity suggestions?
Yes     No *       If yes, what are the suggestions?

Gratuity Suggestions print on receipt?
Yes     No *

Automatic gratuity?
Yes     No *
Automatic gratuity charge when the table is over       guests.

Do you have a tip-out process for staff (e.g., sharing tips with kitchen or bar staff)?
Yes No * If yes, how is the tip-out calculated?

Do you use a tip pooling system ( where tips are shared among all eligible employees? Yes No * If yes, how is the tip pool distributed?

Do you have a tip-out process for staff (e.g., sharing tips with kitchen or bar staff)?
Yes No

If yes, how is the tip-out calculated?

Do you use a tip pooling system (where tips are shared among all eligible employees)
Yes No

If yes, how is the tip pool distributed?

Are you interested in using KwickPOS's online order service?* This field is required.We will provide you with a website link for online ordering. Customers will pay an additional $1 for their orders, which means there is no cost to you to utilize this feature. The POS system will notify you once order placed, and the order will be sent directly to the kitchen.

YESNO

Which order types you like?* This field is required.

Pick Up

Delivery

Allow order ahead

Other

Which third-party delivery services do you currently use?* This field is required.

DoorDash

GrubHub

UberEats

Other

Are you interested in upgrading your service for $129 to integrate DoorDash, GrubHub, and UberEats orders into your POS system?* This field is required.This upgrade will allow orders from these platforms to be automatically sent to your kitchen for seamless processing.

YESNO

How do you handle delivery?* This field is required.

Use your own drivers

Use Kwick driver feature

Use third-party services

Other

If you're interested, please fill this form out the 3rd Party Integration Application Form
After submitting the form, please allow us 2-3 weeks to process the onboarding of all the third-party platforms (DoorDash, GrubHub and UberEats)

Special RequestsIn your store's operations, are there any specific or unique processes we should be aware of—such as how you handle overtime, tips, employee scheduling, or ordering procedures? If there are any special methods or preferences you use, please let us know in advance so we can help set up your POS accordingly.)

RemarksIf there’s anything else you’d like us to know, especially if it’s not covered in the list above, please include it here.

Customer Application 2025