At Uconnect Worldwide Network, we understand that unforeseen circumstances may arise that prevent attendees from joining us. To accommodate these situations, we have established the following refund policy:
I. Full Refund Eligibility
A full refund of the registration fee will be granted only under the following conditions:
- Grave illness, accident, or death in the family
- Acts of war, acts of God (e.g., natural disasters)
- Political unrest in your country
Documentation is Required: To qualify for a full refund under these circumstances, you must provide appropriate medical records or official news evidence.
Refunds can be processed as either a return of payment or as a credit note to be used for future events.
II. Partial Refund Schedule
For refund requests that do not meet the criteria for a full refund, the following will apply:
- 4 months or more before the conference: 90% refund of the registration fee
- 3 months before the conference: 70% refund of the registration fee
- 2 months before the conference: 40% refund of the registration fee
- 1 month or less before the conference: 0% refund of the registration fee/ Credit Note
- Refunds can be processed as either a return of payment or as a credit note to be used for future events.
III. Registration Payment and Retention Policy
Please note that your registration details will be retained for a period of 2 weeks. If payment is not received within this time frame, your registration will be automatically voided.
Thank you for your understanding and cooperation. For any questions regarding our refund policy, please contact our customer support team at info@uc-network.com