Join PSR/Register as vulnerable/Get extra support
  • Register as vulnerable/Get extra support

  • Please complete the form if anyone in your household is classed as Vulnerable or needs extra support.

    Dependent on the vulnerability listed, we will periodically contact you to confirm you still need to be registered as vulnerable.

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  • Vulnerability*
  • Please email us to let us know if you no longer need to be on the vulnerable customer register.

  • By submitting this form, you confirm that the information you’ve provided is accurate and that you agree to us using it to provide additional support and protections. Also, that we may contact you to review your circumstances.

    If you are registering on behalf of someone else, you confirm you have their permission to share this information

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