In our office we directly bill the insurance company if it allows us to do so (some only pay the patient) and we ask that you pay the difference on the day of service. If you have any questions about your billing or balances, we would be happy to answer them for you at any point in time. If there are any changes to your plan or it is terminated, please let us know before your appointment.
If you have more than one benefit plan, we will then send any remaining cost to the secondary insurance company. After this, you will be responsible for any remaining balances not covered by your benefit plan(s).
We will happily send any estimate to your insurance company for recommended treatment if requested by you. Please note, the estimate response always goes to you (the patient) and is often valid for 3 months (90 days) within that calendar year.
Major treatment includes crowns, bridges, implants, root canals, posts and core, dentures, and veneers. These are considered major as they are often 2-or-multi-stage appointments, with associated lab fees. Very often, we find patients need this treatment ASAP. While we do submit estimates for major treatment, we may not hear back from your insurance in time, as these claims can take 4-6 weeks to process. If you need major treatment, 50% of the fees are due the day of the 1st appointment. The remaining balance is due upon delivery. Once treatment is completed, if insurance is involved, we will submit the claim to your insurance and have them make the Cheque payable to you. If you can provide us with written confirmation of the portion your insurance company will pay, we will agree to take assignment of payment, but will still require half of the estimated cost of the treatment at the first appointment. Orthodontic and Myofunctional treatment is also major treatment, but it usually is over many months to years. Our payment plans for orthodontics are over 6, 12 and 18 months depending on the total cost and length of treatment.
We do offer appointments with our treatment plan coordinator to help you understand your treatment, how to proceed and to discuss financial options if needed. We accept Debit, VISA, MasterCard, and Cash.