For example: "Christina's friendly and approachable attitude sets the tone for a positive experience, she does this by taking the time to listen to customers concerns and explain technical issues in simple, easy-to-understand terms. Whether it’s a routine service or an unexpected repair".

• Has the nominee overcome any challenges? shy and nervous to confident and happy to speak to customers.

• Takes initiative? By cleaning the workshop while colleagues work on cars or are with customers.

The more examples you can provide of award-winning behaviour, their chances of success are better. 

• Please check the award entry criteria and ensure you satisfy them with your statement. Guide - Divisional Quarterly Awards
• 500 words max.

For example: "I take a lot of pride in the relationships I’ve built with our regular customers. I’ve had many come back to the garage specifically because of the trust we’ve developed over time. They know that I’ll always be honest with them, that I’ll explain things in a way they can understand, and that I’m looking out for their best interests. It’s not just about fixing cars for me—it’s about building a relationship based on trust and care".

Do you take initiative?: "I don't just wait for tasks to come my way; I actively seek out ways to contribute, making sure no opportunity to help goes unnoticed. Whether it's lending a hand in the workshop or assisting a customer with a smile, I'm always ready to step up."

Have you been a part of a charity event or helped a vulnerable customer?

The more examples you can provide of award-winning behaviour, the better the chances of success. 

• Please check the award entry criteria and ensure you satisfy them with your statement.Entry Statement Guide
• 1000 words max.

Please add testimonial evidence from customers, colleagues or coaches in support of the entry. This could be Google or Trustpilot reviews or written statements.

e.g: Iain Anderson - Apprentice Coach/Reviewer: "Christina, has shown impressive growth in her technical abilities over the past few months. She has shown a solid understanding of basic automotive systems as a year one apprentice and consistently displays a strong work ethic, arriving promptly as well as managing her tasks efficiently".

DECLARATION

1. The Rising Star award is open to first and second year apprentices (including those on a grade 09 or who are undertaking their End Point Assessment) and any team member who completed our apprenticeship within the last 24 months.

2. Submissions will only be considered if received prior to the deadline specified by the Apprentice Quality Manager.

3. The entry form details the required information, but supplementary information is welcome if relevant to the application. 

4. All entrants agree to be photographed for internal promotional purposes.

5. Winners will be notified via their respective Divisional Directors.

6. The decision of the judges is independent and final.