FINANCIAL RESPONSIBILITY
For Clients Without Insurance or Active Authorizations:
• No Insurance? Clients without insurance should pay every two weeks. You'll get an invoice, and it should be paid within 14 days.
• No Active Authorization? If you don't have an active authorization, any charges you incur outside the authorized period are your responsibility. You might be able to get reimbursed from your insurance if they eventually approve the services, but we'll still charge the out-of-pocket rate.
For Insured Clients:
• Got New Insurance? If your insurance changes, let us know and provide us with your new card. Remember, when insurance switches, sometimes services need to be re-assessed, and a new behavior plan might have to be submitted. This is important to ensure there's no gap in your child's treatment.
• Check Our Network Status: Always make sure we're still an "in-network" provider with your insurance. We'll do our part by submitting necessary forms and billing secondary insurances if needed.
For HMO or Managed Care Plan Clients:
• Your Share: You're responsible for any co-payments or parts of charges that your plan says you must pay.
• Payments: You'll get an invoice by mid-month, and any copayments or deductible balances should be paid by the start of the next month. Our financial director will charge your saved card on the 1st for the invoice balance.
• Referrals: If your insurance requires referrals for treatments, make sure we have it when you come for therapy. If we don't have the needed referral, we might need to reschedule or you could be responsible for the charges.
• Unresolved Balances: If there's a remaining balance that isn't resolved, either through full payment or a payment plan, and you decide to stop services, we might have to send your account to an outside collection agency.
For in-Network Plan Clients:
• Your Share: Like the HMO clients, you're responsible for any co-payments or parts of charges that your plan dictates.
• Non-Covered Services: If there are services that your insurance doesn't cover, they're your responsibility. Please pay in full when you get the invoice. If you have questions about what's covered, reach out to your insurance's member services department.
Remember, we're here to help. If any part of this is unclear, or you're facing financial challenges, please speak to us. We're dedicated to ensuring that your child receives the care they need.
Notification of Benefits and Credit Card on File:
• I have read and understand my notification of benefits. I have been provided a copy for review and have had the opportunity to ask questions for clarification as needed.
• I agree to keep a credit card on file to be charged at the first of the month for any outstanding invoices.
FES Scholarship Payments:
• If a family has FES funding, the family is responsible for any out of pocket, deductible or invoice payments paid directly to Beyond the Spectrum upon invoice date. It is the responsibility of the family to submit for reimbursement through FES. Beyond the Spectrum is not responsible for invoices not reimbursed through FES.
Remember, we're here to help. If any part of this is unclear, or you're facing financial challenges, please speak to us. We're dedicated to ensuring that your child receives the care they need.