TERMS AND CONDITIONS
All items are made to order. I will try to get your order out as fast as possible but keep in mind the information below!
PROCESSING TIME
3-5 Business days (excluding weekends)
SHIPPING
EILUJO is NOT responsible for any damaged or lost items once they have been shipped.
Customers are responsible for any customs duties and taxes that may occur outside of the UK.
It is the customer's responsibility to ensure the correct shipping information has been included and that their country’s customs can accept my products.
SHIPPING TIME
1-2 weeks
This depends on where you are buying from as I am based in the UK.
REFUNDS
EILUJO does NOT offer returns, refunds or exchanges once you have paid due to each order being custom and due to health and sanitary reasons.
By placing an order means that you have read and agreed to all the store policies and T&Cs.