Cancellation, No-Show & Card Authorization Policy
All appointments require at least 24 hours’ advance notice to cancel or reschedule.
I confirm I selected my service above and agree to the cancellation, no-show, and card authorization policy. I understand I may be charged up to 100% of the scheduled service cost for late cancellations, no-shows, or same-day reschedules.
I understand that appointment time is reserved specifically for me, and late cancellations or no-shows prevent the business from offering that time to another client.
I agree that cancellations or reschedule requests are only valid once confirmed by Somatic Massage Therapy & Spa by text, email, phone, app notification, or booking system record.
I authorize Somatic Massage Therapy & Spa to charge my card on file for:
- scheduled services
- completed services
- missed appointments
- late cancellations
- same-day reschedules
- applicable fees
I agree that the business’s booking records, timestamps, text messages, email confirmations, intake form, signed authorization, and appointment history may be used as proof of the appointment, policy agreement, cancellation status, and authorization to charge.
This authorization applies to today’s appointment and future appointments booked with Somatic Massage Therapy & Spa unless revoked in writing before the cancellation period begins.