Your contract with us
2. When you sign the form overleaf you agree to accept the rental agreement and accompanying indemnity
agreement, which forms part of these terms and conditions. Please read this agreement careful if there is anything that you do not understand or do not agree with please ask any member of staff at the rental office.
3. We reserve the right to revise and amend terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in insurance, changes in payments methods, changes in relevant laws and
regulatory business requirements. We will provide reasonable notice for any changes.
4. Rental period
you will have the vehicle for the rental period shown in the agreement. We may agree to extend this rental agreement, but the rental period may never be more than 30 days. This agreement is an exempt agreement under the
consider credit act 1974. If you do not bring the vehicle back not item, you are breaking the conditions of this agreement and this may also result in lapse of insurance. We may charge you for every day or part day you have the vehicle
after you should have returned it to us. Until we get the vehicle back we will charge you the daily rate published at the rental office that you rented the vehicle from.
5. Your responsibilities
a. You must look after the vehicle and the keys to the vehicle. You must always lock the vehicle when you are not using it and use any security device fitted to or supplied with the vehicle. You must always protect the vehicle against bad
weather which can cause damage. You must ensure that you use the correct fuel. You are responsible for all damage caused to the vehicle including the interior and exterior damage as well as any damage caused by hitting low level
objects such as bridges and branches. You are responsible for any damage sustained to the vehicle caused by you driving through flooded roads.
b. You must not sell, rent or dispose of the vehicle or any of its parts. You must not give anyone any legal rights over the vehicle.
c. You must not allow any works or repairs to be carried out to be the vehicle without any written permission
d. You must let us know as soon as you become aware of a fault in the vehicle
e. In the event of a break down you must not let anyone fix the vehicle without written permission. If a replacement vehicle is provided you must contact the branch where you have rented the vehicle from immediately with the
replacement vehicle registration in order that appropriate insurance cover is arranged. You will not be insured by (company name) on any replacement vehicles until expressly informed in writing by (company name) has been put in
place.
f. If you have been involved in an accident or have damaged the vehicle in any way you must bring the vehicle back to the place that we agree within 2 days for inspection.
g. At the end of Hire you must bring back the vehicle to the registered company’s address at an agreed time. If you have returned the vehicle outside working hours you will be responsible for the vehicle and its conditions until it can be properly inspected by a member of staff.
h. Before you bring back the vehicle you must check that you have not left any personal items in the vehicle. Goods retained in the vehicle will be disposed of by us, without any recourse to the hirer.
i. You will be liable for valeting charges if the vehicle is in a dirty condition.
j. You will be liable for all costs and additional charges if and during the rental period , the vehicle is stolen with the keys in the vehicle, this may include spare keys, storage, loss of use, key programming, lock changes and any other
charges that are incurred or losses incurred.
k. You will be liable for all sections excess in accordance with these terms and conditions, each time the vehicle is involved in an accident or the vehicle is damaged or stolen. You will be required to pay the excess, irrespective of fault
within 14 days of written demand.
Our Responsibilities.
We have maintained the vehicle to at least the manufacturers recommendations standard. We assure you that the vehicle is roadworthy and suitable for renting at the start of your agreement. We are responsible if someone is injured
or dies as a result of our negligence. If, we are in breach of our agreement we will not be responsible for any losses including consequential losses such as loss of profit, which you suffer as a result except for losses which are
foreseeable consequence of our breach of this agreement or our negligence. Property We are only responsible for loss or damage to property left in the vehicle if the loss or damage has resulted in our negligence. Condition for using
the vehicle the vehicle must only be driven by you and any other named driver overleaf or by anybody else that we authorise in writing. Anyone driving the vehicle must have a UK full driving license. You or any other driver must not:
a. Use the vehicle for hire or reward, unless stated in insurance
b. Use the vehicle for any illegal purposes
c. Use the vehicle for racing, pace making, reliability and speed testing or teaching someone to drive
d. Use the vehicle under the influence of drugs or alcohol.
e. Drive the vehicle outside of Scotland, England and wales unless you have written permission.
f. Overload the vehicle
g. If the vehicle is a commercial vehicle, use it for a purpose for which you need an operator license if you do not have one.
Charges and deposits
We will work out our charges using our current price list as stated on your invoice and agreed at point of hire you will pay the following charges:
1 The rental and any other charges we work out according to this agreement
Late payment charges will incur £25.00 per incident
All charges of damage and loss
You will be liable for the All Sections Excess in accordance with the above sections. Each time the vehicle is involved in an accident or the vehicle is damaged you will required to pay the all sections excess, irrespective of fault within 14
days of written demand. If you have agreed in writing to the excess reduction scheme offered by (company name), the applicable all sections excess may differ. Please speak to a member of staff for further information on this scheme.
If the vehicle is declared a total loss or stolen, you will liable for the total loss/theft excess as stipulated overleaf.
If the vehicles is immobile, declared a total loss or stolen you will continue to be liable for rental charges accruing on the vehicle from the date of the accident or theft for a minimum period of 28 days or until we receive a settlement
for the vehicle (whatever is greater)
A refuelling service charge if you have used or not replaced more fuel than originally supplied. The charge is based on the rates published in the place you rented the vehicle from.
All fines and court costs for parking, traffic or other offenses including cost of clamping. You are liable to pay the appropriate authority of these fines. If fines are not paid this will be charged back to you.
You are liable to pay the full cost of repairing or replacing the vehicle if it is damaged or stolen even if it is not your fault. Depending on the insurance that you have (as set out above). If and when we demand this payment.
You are liable to pay a loss of income charger when we demand it. If we cannot rent out the vehicle because it needs to be repaired. If it is a write off (cannot be repaired) or it has been stolen and we are waiting to receive payment in
full for the vehicles value.
We will only charge you for a loss of income if we cannot recover the losses under any damage protection programme. We will charge you at the published daily rates and we will request payment within 14 days of our request.
If we are required to provide roadside assistance or arrange recovery of the vehicle, we will charge you any published rates for delivering and collecting the vehicle and any associated third part costs unless this has occurred fur to a
mechanical defect with the vehicle providing the vehicle is not damaged by you or the result of your actions.
Any charges arising from customs and excise seizing the vehicle, together will a loss of income charge whilst we cannot rent out the vehicle if and when we demand this payment
Value added tax and all other taxes on any of the charges listed above, you are responsible for all charges even if you have asked someone else to be responsible for them.
If you do not pay according to agreed credit terms, we understand and will exercise and will exercise our stator right to claim interest at the rate of 8% above the bank of England base rates along with compensation for debt recovery
costs in accordance with the late payment registration.
All accounts beyond our credit terms will be passed to our preferred debt collection. All accounts without exception will be subject to a surcharge of 15% plus VAT to cover our costs in recovery these accounts will also be subject to any legal costs incurred in obtaining settlement.
Your own insurance
If you have agreed as indicated under insurance details overleaf you may arrange your own insurance for the full duration of the rental period as long as you can prove that this insurance is valid and have signed to confirm over the
page. We have to agree to the amount of cover you arrange, the type of policy and the insurer you have chosen. We must not change the level of cover or any other policy conditions without agreement we may ask your insurers to
record our name as the owners of the vehicle. It the vehicle damaged or stolen you will let us negotiate with the insurers about whether the vehicle can be repaired or what compensation is due to us. You are financially responsible for settling the full claim and paying all costs if the policy you have arranged fails and the vehicle is damaged, lost and stolen or a claim is made by any other party.
What to do it you have an accident
If you have an accident you must comply with the following procedure:
a. You must not admit responsibility
b. You must obtain the names and contact details of everyone involved including witnesses.
c. You must take photographs of the damage to both vehicles
d. You should make the vehicles secure
e. You must contact our nearest office to report the accident within two days
f. You must make arranges with out nearest office to bring the vehicle back to the office for inspection by a member of staff
g. You must fully co0operate with any request that we or our insurers may have for further accident information.
h. If you fail to report an accident to the head office within 24 hours of the accident occurring a late reporting charge will be added to your account of £500. If you fail to report the accident with 48 hours a late charge of £2500 will be
added to your account.
CCTV, Telematics and vehicle immobilisation
a. Any vehicle provided by us may be monitored with the use of CCTV cameras and inbuilt microphones and tacked by using telematics devices.
b. The information collected may be used and reviewed to monitor driving behaviour, insurance purposes, incident tracking, legal proceedings and for the use of obtaining legal advice.
c. Any vehicle provided by us may be fitted with immobilisation technology and we may use this additional security measure to secure/immobilise vehicles during incidents of theft, unauthorised drivers, unreasonable driving standards,
non-payment rent, outstanding debt, exceeding our credit terms.
d. In the event of vehicle immobilisation, we will apply a charge of £50 which you will be required to pay before the vehicle is reactivated Information, data protection and privacy
a. We may use any personal information we obtain connection with these terms for the purpose of; verifying identify, processing your vehicle rental or purchase, anti-money laundering, insurance administration and claims and such the other purposes set out in privacy policy
b. We may share any personal data with other agencies such as DVLA and other third parties for the use of criminal proceeding. we will not use your personal data for marketing unless you have given your written consent.
Ending the agreement
If you are a consumer, we will end this agreement straight away if we find out that your belongings have been taken away from you to pay of your debts or a receiving order has been made against you. We will also end this agreement
if you don’t meet any of the conditions of this agreement.
If you are a company, we will end this agreement if you don’t meet any of the conditions of this agreement/
If you are a company, we will end this agreement with immediate effect if:
a) You go into liquidation
b) You call a meeting of creditors
c) We will find out that your goods have been taken away from you until you pay off your debts
d) You do not meet any of the conditions of this agreement
If we end this agreement it will not affect our right to receive any money we are owed under the conditions of this agreement. We can also claim additional costs from you if you do not meet any of the conditions of this agreement. We can also claim additional costs from you if you do not meet any of the conditions of this agreement. We can also claim additional costs from you if you not meet any conditions of this agreement. We can repossess the vehicle and
charge you if we do this. All vehicles must be hired from and returned to the head office of (Company name). if we are required to collect the vehicle a delivery fee may be charged back to your account.If you would like to end this
agreement you must give 28 days notice in writing to the head office of (company name). if the vehicle is not returned on the agreed date then a late charge of £25 per day will be charged to your account. If the vehicle is returned
before the agreed date then you may still be liable for the rental rate till the end of the agreement.
Jurisdiction
This agreement is governed by the laws of England and wales. Any dispute will be settled in the courts of England and Wales. Your irrevocably agree and submit to the jurisdiction to the courts of England and Wales and hereby agree
that a judgement or ruling in any proceedings connected with the agreement in those courts will be conclusive and binding on you and may be enforced against you in the courts of any other jurisdiction.